Mahir Muhammad is a Business Analyst, working in the Corporate Transformation space at Moonee Valley City Council. He’ll discuss how to optimise value while driving process improvements to meet changing business needs. In particular, how Moonee Valley City Council was able to identify and prioritise opportunities in their transformation journey to deliver six Pulse modules.
Today, businesses are facing an unprecedented amount of internal and external change. Responding to this change requires businesses to be versatile, resilient and innovative in their approach, while seeking ways to maximise value for their staff and customers. In particular, through leveraging key value drivers to go beyond the standard time and cost-cutting ‘optimisation’ techniques and genuinely delivering benefits to all business stakeholders.