The pandemic has limited the traditional markers for hospitality: a welcoming atmosphere, face-to-face interactions, cozy interiors--all these have been changed as we transition into interactions that are more and more digital and remote. That said, the hospitality industry has shown incredible resilience as it takes steps to bringing service with a smile online. In this presentation, we'll be learning the power of resilience and how the hospitality industry is resurfacing from the throes of the pandemic. Join now and learn more from our expert!
Mr. Luciano "Paolo" Nesi
Owner, L'Opera Group Inc.
Owner, Villa Angelica Resort Phuket
Owner, Prego Restorante
Faculty, Enderun Colleges