Join fellow dealers and industry partners as we wrap-up 2022 and begin planning for 2023.
[10:00 am] This first session will provide association updates, legislative news and more legal “hot” topics that should be on your radar.
[11:00 am] The service department will continue to evolve as customers change their expectations for service – and as more EVs are sold. Our keynote speaker, Ted Ings, is an international expert in automotive sales and service performance. Log in for this session to learn how dealers are shaping the new service industry to find happier customers and greater profits.
Ted Ings is the Executive Director at the Fixed Ops Roundtable and the Center for Performance Improvement. He is a 5-time NADA Show speaker and is one of their highest-rated presenters.
He has successfully implemented dozens of initiatives for OEM’s and Total Quality Management processes at thousands of dealerships in North America and around the world, revolutionizing the way vehicles are sold. This makes him an invaluable asset to his clients and they get both the benefit of his vision and his experience.
**This is an exclusive program for MADA dealers, their staff and event sponsors. For more information about registration please email firstname.lastname@example.org