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CVO Live

Whoever gives more value to the customers wins.
 
I think I'll be a lifetime fan of the customer lifetime concept. 
Why?
Because I felt it on my own entrepreneurial skin how focusing on the right customers and their needs helped us grow.

Many eCommerce companies know they should be understanding their customers better. 
Yet they’re constantly challenged with how to measure CLV, how to monitor customer experience, and how to do customer research: who to talk to, what to ask them, how to analyze the feedback, and how to apply what they learn in their companies.

After years of playing in the CRO arena, I founded the CVO Academy to help eCommerce teams & agencies overcome these common hurdles.

eCommerce growth happens only if the company nails all the customer lifecycle phases, from Acquisition to Conversion, and then to Retention. 

I will share how to nail Customer Value Optimization with my guests - A-level experts, professors, book authors, and practitioners. 

If you’re hungry for more clarity, direction, and confidence in uncertain times, check out what we’re doing at CVO Live.