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Alyve Health's Personal Meeting Room - Shared screen with speaker view
Jatin Vasandani
01:05:06
Health Card is a physical card?
Ganesan Rajagopal
01:05:10
In a non-network hospital, how can we esnsure rates charged are within insurer approved limits (GIPSA)?
Paritosh
01:05:22
For parents or parents-in-law, can they independently use the Alyve app with their details for claims/reimbursements? Is member intervention or support required at any stage?
Arbind Prasad
01:05:27
I am not clear of the Role Alyve vs Paramount?
Ashish Chandra
01:05:39
I dont recall portal/app asking for email ID... where do we check that email at which policy would be sent
Jatin Vasandani
01:06:06
What do you mean by a digital Health Card
arindam pal
01:06:14
For renewal, will age changes particularly for seniors beyond 80 matter
Gautham LV
01:06:19
Should both Paramount and new India assurance be intimated in case of hospitalization?
ravi.mishra
01:06:36
Hospital network list - if that can be shared
Nirmal
01:06:42
Where can I check info I provided for the insurance? Just want to make sure that I have not made any blunder.
P K Mittal
01:06:49
Will the travel policy linked with this policy be available for international travel at extra cost
SHANKER & CHANDRA Banerjee
01:06:58
Since the last open hse any further negotiations on issued raised in the open hse
Jatin Vasandani
01:06:59
What is GIPSA
Santosh Saxena
01:07:08
I have taken top-up plan for my parents and assume that my corporate insurance plan would serve as base policy (TPA is Mediassist for corp plan)… In case of need to utilize top-up plan, do I need to coordinate with both the TPAs (Mediassist and Paramount) ?
DK Bhagotra
01:07:36
Once the policy is in force post 16 th November, why cannot new members join / participate in this scheme .
Arbind Prasad
01:07:36
You mentioned that Paramount has 8000 hospitals; but a quick visit to site it appears that not all 8000 hospitals will be covered under this insurance.
Galaxy M30s
01:07:37
I have purchased only top up with my existing icici lombard policy. how will the cover work?
Chandrasekhar Kodela
01:07:46
I have base policy of 4Lakhs from my employer and a top up of 4 Lakhs. If I take a top up from this policy do I need wait till 8Lakh is exhausted from existing policy from Employer ?
Sushant Roy
01:08:06
For all information , hospital network etc, please visithttps://www.alyve.health/iit-kanpur
D C Agarwal
01:08:16
Experience indicates that sometimes hospitals prefer cash payment by patient and not insurance. What to do in such situation
Bakulesh D. Parikh
01:11:17
1. hospitalization + or - how many months treatment covered?
Yadvendra Sahai
01:12:52
Can Alyve Health make Tax Benefit in India possible (for the premium paid, subject to regulatory limits), per ITR rules. That would be a great relief. Health insurance is one of the very few benefits still extended by Income Tax, and it not being available in this program, is a big blow. Benefit is available against almost every other Group insurance policy ( ex PNB - Oriental Insurance Policy, Bank saathi polcy of PNB etc).
Chandrasekhar Kodela
01:12:54
If I am travelling out side India for an year and don't renew the policy for that year, is it possible to renew an year later ?
Bakulesh D. Parikh
01:13:02
2. Covid related issues are they covered. I suffered from Covid in Jan21, now recovered.
arindam pal
01:13:04
Can we raise a claim thru app
Galaxy S21 5G
01:13:05
is there a 24×7 help desk number for any emergency help needed for policy holder ?
D C Agarwal
01:13:43
Chat is with a person or with robot
arindam pal
01:13:46
Could you pl. circulate the questions and answers as a FAQ
D C Agarwal
01:15:31
Suggest stronger outreach.
Harinarayanan E V
01:15:31
For top-up 5L-10L insurance, in case I already have a 10L insurance from company, Can I use the top-up 5L for claims above my office policy
Deepak Adhikary
01:15:35
I have purchased for my parents with my email and outside number ..so will my father be able to use the app … does he have to register with his cell no or something ? Thanks
Ganesan Rajagopal
01:16:02
For network hospital but without cashless, I assume we still need to show the health card so they charge negotiated rates?
D C Agarwal
01:17:13
My two sons. IIT Kanpur graduates, did not know about it until I told them about it. Surprising their batch groups were also unaware about it.
D C Agarwal
01:18:08
Why not re-open purchasing by those who missed it.
Sushant Roy
01:18:52
There is a FAQ section in the IIT Kanpur Alumni insurance page.https://www.alyve.health/iit-kanpur
Galaxy S21 5G
01:19:55
how much time generally pre-auth process takes in case of urgent hospitalization where claim intimation was not possible earlier before reaching hospital
Rohit Modi
01:20:20
How do I inform TPA in case of planned procedures in writing? Is there any mail ids where we can inform alive or TPA?
Sanjay Kumar
01:24:31
When will term insurance be launched?
Galaxy S21 5G
01:25:56
is there any re-imbursement on premium going to happen based on number of subscribers we have reached ? I understand that we have paid the highest premium applicable right now and reimbursements were supposed to be evaluated when purchasing dates closed
Reyansh Singh
01:28:01
What happens to the policy for parents in case of the death of alumni member
Dr Mayank Verma
01:29:12
What would be the role of IITK AA during the renewal process?
Chandrasekhar Kodela
01:29:39
Received only payment confirmation over email not the details filled.
Rohit Modi
01:30:48
What’s the contact coordinates of the TPA Paramount?
Hemant
01:32:22
Will the link and all other relevant info be shared by email?
Galaxy S21 5G
01:32:44
I have base + top up for me and family from my company and I have purchased base plan for my family from this plan. In case of any hospitalization, can I claim from any of my policy in case of amount less than 5 lac ? And if hospital bill is more than my IITK AA policy, can I claim from my company policy for the remaining amount ?
Galaxy S21 5G
01:33:22
also, my insurer from company is new india assurance but I am not sure about tpa being paramount ..
Ganesan Rajagopal
01:34:23
Same question as above. My base policy is with New India but TPA is FHP not Paramount. Will this still be reimbursement for top up?
Prashant Gupta
01:35:28
TPA for both ICICI Lombard and New India is Paramount
Ganesan Rajagopal
01:41:14
Even though there's pre-approval, final Insurance clearance sometimes takes so long, once I waited for 12+ hours. I have been advised not to do reimbursement claim in this situation. What's your advice?
Ashish Chandra
01:41:50
technical question: what is post hospitilization coverage...?
D C Agarwal
01:42:50
As of now, I have taken minimum coverage ( 5 lacs). can I increase it in future ?
Yadvendra Sahai
01:43:46
Search facility on Hospital list thru filter at Alyve.health/iit-kanpur for pincode / city is not working. Tried a number of times. Unless I am doing it wrongly.
jitendra
01:43:57
sometimes hospitals which are in cashless list don't have a TPA person to send for authorisation to TPA . whom to contact in such case.
Sushant Roy
01:45:15
Cashless network sheet :The search is a google sheet feature. The ok button is at the bottom. After putting search/filter term, you need to scroll down and press ok.
PK
01:47:01
are there any restrictions on pre existing conditions?
Skand Bhargava
01:51:02
Sorry joined late. have few questions
Skand Bhargava
01:51:17
1. Is COVID covered.
Sushant Roy
01:51:39
Yea . Covid is covered