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Person-Centered Communication in Health Care - Shared screen with speaker view
Lindsey Karlson
18:16
Welcome everyone - we are so glad you are here!
Tracy Lenz
46:51
Working in a small community. Knowing all about your patients is so valuable to be able to treat them as a whole. And allow yourself to be vulnerable with them! They trust you more as they can connect with you!
Jennifer Saueressig
47:11
Agreed Tracy!
Jennifer Saueressig
48:03
I liked when she said when you ask "How are you?" Be prepared to hear the story and not just ask the question.
Shannon Bacon
48:22
I liked that too :)
Kaylyn Grommesh
01:06:44
Asks permission to give advice
Ryan Callahan
01:08:54
Shares her expertise and what she has seen.
Teresa Mead-Hahn
01:19:17
my mic is not working - Teresa
Jennifer Saueressig
01:31:20
Nice! Thank you, makes sense!😁
Shannon Bacon
01:32:01
Thanks to the volunteers!
Barbara Nordquist
01:34:42
Thank you for this workshop. I found it extremely valuable in learning communication techniques....something I believe we call can use and benefit from.
Shannon Bacon
01:35:04
So glad you've found it valuable, Barbara
Barbara Nordquist
01:35:09
all not call, sorry
Jennifer Saueressig
01:36:33
I think motivational interviewing practice is always helpful! This was great thank you!
Teresa Mead-Hahn
01:36:51
I think we try to fill empty spaces with chatter - this is guidelines for opening up conversation with patient
Julie Mackinaw
01:39:18
I will use it doing follow-up calls post ER visits and hospital discharge to clarify if they understand their discharge instructions/ meds. I always end with Is there anything else that I can help you with or any other questions.
Jennifer Saueressig
01:41:00
I can see this very useful with discussing goals for the patients
Tracy Lenz
01:41:49
I think using it for mental health/depression/anxiety. We often ask what is going on, what they currently do for them, offer different methods to work through their challenges, and again ask them what methods they would like to do and if it would be ok that we keep in contact to know that we can follow through with how they are feeling and if they need to add or change their treatment.