Good afternoon, everyone. I hope all is well. Eva Chavez, Training and Outreach Manager, Safe Horizon Anti-Trafficking Program. Anyone interested in a Human Trafficking 101 presentation, please contact me via email, eva.chavez@safehorizon.org.

Hi Niamh, can you see the closed captions now?

No problem!

Absolutely!

Absolutely! We’re here to provide information for resources

Great point!

Good afternoon, everyone. I hope all is well. Eva Chavez, Training and Outreach Manager, Safe Horizon Anti-Trafficking Program. Anyone interested in a Human Trafficking 101 presentation, please contact me via email, eva.chavez@safehorizon.org.

I've notice that while some organizations continue to incorporate ahave difficulties changing their org culture.

hi everyone!

so sorry about the technical difficulties. I will need to restart the zoom.

is everyone seeing this message?

I'm very new to support services but one thing I've seen recently is when some clients are very agreeable to the service process. Like some even say they don't need to be asked their opinion all the time that we can just make the decisions for them. So how do you navigate those situations where the client basically says to the provider do as you want with appointments and other stuff that impacts the client?

Yes, thank you.

yes

I will need to restart

yes