Seller Roundtable: How to Protect Your Amazon Business From Bad Actors
- Shared screen with speaker view

27:27
Hi everyone, thanks for joining our session today! Feel free to drop any questions you may have :)

36:36
Hi guys. Mia here from Philippines. It was 2 months ago since I joined your session. I was able to register my brand and ship my products in Amazon FBA but not a single sale yet. 😞 Any advice? Is it also a good idea to use softwares like Junglescout etc.? Thank you.

36:48
Any Suggestion on increasing Product review and ranking with white head strategies?

38:31
Setup an Amazon Pay Per Click Campaign for your new listing in order to get visibility

38:54
Currently Pay per click is crazily expensive

38:58
Hi, afternoon all..experienced that customer give 1 star review. we have no idea which customer is that, and no way to find the reason. also no way to understand the problem.. the listing star ranking drop a lot suddenly.. :(

39:23
Does brand registry mean you have to have your brand printed on the product? Or it just means you register your own brand but able to sell common items?

40:02
Hi, Good afternoon all,

40:03
Hi Mia, the usual would be optimize the listing with high quality pictures, use keywords pay per click.

41:09
@ping brand registry means you own the trademark for the product.

42:07
Hi Mia Santos, I would suggest you use Jungle Scout - because it doesn't mean if your product is in-demand I mean trending product but if you won't optimize your product listing you won't win over the other sellers in the Amazon Page Search Result, If you won't track your keywords and improve your listing you won't have any chance to show up in the first page of amazon when people search for a certain keywords on Amazon

42:22
how do we go about brand registration/trademarking? How much does it cost?

42:38
Hi, my question is will Amazon automatically protect seller who under brand protection??

42:59
I am Sadasivam from singapore, Selling in USA marketplace. I have launched my first product last year. I tried to increase my sales all the ways. But what ever may be the quantity of unis sold the advertisement cost exceeds the sales cost. I dont understand how to sell in here with atlease minimum profit? Without profit selling dont have any meaning?? Any suggestions??

43:45
@TC - @Ai Ling, for Singapore you can register via IPOS takes about ~$400/500 and around 9months to 1 year to get approval.

44:00
can you give an example? Like if i want to sell a water bottle that other sellers are selling too i would not be able to register my brand for the product right? It has to be something new and exclusive ?

44:27
I had mine @ https://trademarkangel.com/

45:48
about 2,050 for the trademark for US and Germany

46:51
@Sadavisam it could be in a competitive products and keywords, you could try for other keywords with less competition

47:37
Hi guys, do you have sessions on we can effective learn PPC or keyword strategy? I agree with Sadasivam that we could risk spending more on advertising versus earning. 😞

49:08
@ping you can have the same bottle and have your brand printed on it.

49:48
Thanks Phillips, I tried all keywords , but still selling less. The competition is high and about 65 sellers selling the same category. But the logic of increasing advertisement doesnt seems to bring more sales.....looks a bit strange to me....

50:03
The associated government-registered trademark number. Application number provided by the Intellectual Property office can only be provided if you are enrolling with a trademark pending registration. We currently only accept trademarks that have been issued by government trademark offices in the United States, Brazil, Canada, Mexico, Australia, India, Japan, France, Germany, Italy, Turkey, Singapore, Spain, Netherlands, Saudi Arabia, Sweden, Poland, the United Kingdom, the European Union and the United Arab Emirates. Brand Registry is not affiliated with any of these offices; please do not contact them for information about Brand Registry.

50:31
@mia amazon do conduct some webinar on ppc and sponsored search

51:01
have you tried betting on keywords with 300 search volume. have you check if all keywords are saturated? or try product targeting instead?

51:22
I’m also based in the Philippines and registered my trademark in the U.S. too. Found a lawyer in Fiverr who processed everything for me. Cost me around $500.

51:23
@mia, check on your seller central news section

52:36
Hi Lala, yes I did product targeting too. I’ve used up my free $50 Amazon promotion and still sales.

52:43
*still no sales

53:27
Dear Phillip, Yes, I do try product targeting with ASIN But it looks to be most of the key words got saturated...

53:39
any recommendation which trademark agencies in US offer the lowest and affordable cost for trademark registration?

54:51
https://trademarkangel.com/

55:25
thanks!! would try to ask for quotation later

55:37
Do you typically lose money from PPCs during launch in order to get sales? When do decide to stop money-losing PPCs strategies?

56:17
@mia , may I ask, how's the click through rate?

56:25
Do you use any paid tools (Jungle Scout, etc.) that you find really helpful?

57:41
I use helium 10

57:45
@Ryan - H10 is a good tool

58:03
Hi Lala, it’s .33%.

58:09
Thanks!

58:42
If you're click through rate is okay and still not converting, have you tried checking in to your listing?

58:58
If PPC is not working, what other ways/methods can be applied?

59:20
External traffic Paul Fang, google, facebook

59:27
I use Scale Insights... It helps in reducing the bids automatically based on sales... But still I am struggling to get profit... Loosing lot of money in PPC...

01:03:28
Can we share our product listing link here and ask your guys your honest advice on what we did wrong or what we can do to improve? 🥺

01:04:28
How I would know or is there a software to use to find other sellers that are selling my Trademark products?

01:04:31
Have you ever experienced competitors trying to intimidate you using lawyers, etc?

01:04:52
How hijacking a listing really works? Is it like anyone can sell another person's ASIN without brand registry and simply change the listing? Why wouldn't Amazon's system restrict that then?

01:05:21
sent you a pm Mia

01:07:21
Thanks Rui! That seems like an interesting strategy.

01:07:31
Hahaha!

01:07:33
@rui hong but C&D letter doesn't really have any legal obligations on Amazon right? As in I heard there are hijackers who totally ignored it and there's nothing you can do about it right?

01:07:48
yea no obligations

01:07:59
it's really to try to scare them off

01:08:22
How do we solve 1 star rating in a new product?

01:09:45
yup, thanks

01:09:48
i think i tried listing a product using existing ASIN from another seller without knowing i am actually ‘hijacking’ until the seller contacted me to take out my listing. I followed instructions on Amazon. Since it was an existing product sold on Amazon, it stated not to create a new ASIN but use an existing one. The product listing thing is kind of confusing

01:09:53
can anyone clarify?

01:10:03
How would you secure the agreement between the seller and the Chinese supplier?

01:10:45
that they won't sell your product to other sellers?

01:11:00
can we buy UPC codes from third party?

01:11:19
i was selling just a froggy eye mask.. no brand

01:11:44
Hello Crystal, nice to have this zoom meeting.I am from Indonesia (PT. Gratia Equator INternational).my question is :- I already have account in Amazon Seller, now the current status in the progress of Amazon Brand Registry,- I plan to sell Roasted Bean Coffee,but my question is*). because Amazon has not office in Indonesia, so sometimes when I get stuck on the amazon technically, where should I ask ? because the amazon seller customer service is not too familiar for us, and sometimes I have challenge dynamically on the field, - in example the problem when add product , (I had 10 sku), but I want to make using Style / Varian, but I already register one by one sku, how to change it?*). so kind like technical like this, I cannot find in help / support amazon, sometimes I must ask by phone / email, but I do not know where to ask.please give me advice for this, so I could have easier support to accomplished my amazon seller account until ready to sell well, with good setting from earlier.

01:12:56
How do we solve 1 star rating in a new product as a new seller? I have tried to reach out amazon but they advise me to submit feedback removal requests through Feedback Manager. But there is no data shown In my Feedback Manager. After that 1 star rating, our sales dropped. Can anyone assist?

01:14:51
@Crystal, appreciate if we have a session on PPC strategy next! :)

01:15:22
thank Your Crystla, our email address :info@blessedrootscoffee.com

01:15:33
thank Your Crystal, our email address :info@blessedrootscoffee.com

01:15:48
thank you ambassadors!!!!

01:15:51
thanks for this session. its useful sharing!

01:15:54
Thank you ambassadors!

01:16:02
thanks all

01:16:02
Thanks all

01:16:03
Thank you guys

01:16:06
Thank you ambassadors.

01:16:10
Really appreciate the insights!

01:16:16
thank you ambassadors!, thank you Crystal

01:16:21
Thanks ambassadors

01:16:24
Join the FB community group: https://amzn.to/3hWw2vTSign up for upcoming meetup sessions: https://amzn.to/2UoHuHSCheck out our FB page: https://www.facebook.com/agssea

01:16:25
Thank you all for your time in sharing your thoughts

01:16:27
email amazon seller Indonesia :info@blessedrootscoffee.comI hope from Indonesia (amazon seller Indonesia), could connect easily with Amazon Seller FBA, so it will make us easier.

01:16:36
Thank you ambassadors 👏🙏

01:16:36
@hang, click choose one under actions, then click request removal

01:16:56
Thank you AMZ SG & ambassadors

01:17:14
thank you

01:17:18
Thanks

01:17:20
TQ!