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Seller Roundtable: How to Protect Your Amazon Business From Bad Actors - Shared screen with speaker view
Crystal (Amazon)
27:27
Hi everyone, thanks for joining our session today! Feel free to drop any questions you may have :)
Mia Santos
36:36
Hi guys. Mia here from Philippines. It was 2 months ago since I joined your session. I was able to register my brand and ship my products in Amazon FBA but not a single sale yet. 😞 Any advice? Is it also a good idea to use softwares like Junglescout etc.? Thank you.
Tan Wee teck
36:48
Any Suggestion on increasing Product review and ranking with white head strategies?
Joseph - Argon 40
38:31
Setup an Amazon Pay Per Click Campaign for your new listing in order to get visibility
Tan Wee teck
38:54
Currently Pay per click is crazily expensive
Liang Hill
38:58
Hi, afternoon all..experienced that customer give 1 star review. we have no idea which customer is that, and no way to find the reason. also no way to understand the problem.. the listing star ranking drop a lot suddenly.. :(
Ping Ping Kuah
39:23
Does brand registry mean you have to have your brand printed on the product? Or it just means you register your own brand but able to sell common items?
Sadasivam Ganapathiappan
40:02
Hi, Good afternoon all,
Amazon Seller Ambassador (Philip)
40:03
Hi Mia, the usual would be optimize the listing with high quality pictures, use keywords pay per click.
Amazon Seller Ambassador (Philip)
41:09
@ping brand registry means you own the trademark for the product.
Sahara Marie Kris Magcaling
42:07
Hi Mia Santos, I would suggest you use Jungle Scout - because it doesn't mean if your product is in-demand I mean trending product but if you won't optimize your product listing you won't win over the other sellers in the Amazon Page Search Result, If you won't track your keywords and improve your listing you won't have any chance to show up in the first page of amazon when people search for a certain keywords on Amazon
TC
42:22
how do we go about brand registration/trademarking? How much does it cost?
Kong Kwok Hon
42:38
Hi, my question is will Amazon automatically protect seller who under brand protection??
Sadasivam Ganapathiappan
42:59
I am Sadasivam from singapore, Selling in USA marketplace. I have launched my first product last year. I tried to increase my sales all the ways. But what ever may be the quantity of unis sold the advertisement cost exceeds the sales cost. I dont understand how to sell in here with atlease minimum profit? Without profit selling dont have any meaning?? Any suggestions??
Amazon Seller Ambassador (Philip)
43:45
@TC - @Ai Ling, for Singapore you can register via IPOS takes about ~$400/500 and around 9months to 1 year to get approval.
Ping Ping Kuah
44:00
can you give an example? Like if i want to sell a water bottle that other sellers are selling too i would not be able to register my brand for the product right? It has to be something new and exclusive ?
Amazon Seller Ambassador-Lala
44:27
I had mine @ https://trademarkangel.com/
Amazon Seller Ambassador-Lala
45:48
about 2,050 for the trademark for US and Germany
Amazon Seller Ambassador (Philip)
46:51
@Sadavisam it could be in a competitive products and keywords, you could try for other keywords with less competition
Mia Santos
47:37
Hi guys, do you have sessions on we can effective learn PPC or keyword strategy? I agree with Sadasivam that we could risk spending more on advertising versus earning. 😞
Amazon Seller Ambassador (Philip)
49:08
@ping you can have the same bottle and have your brand printed on it.
Sadasivam Ganapathiappan
49:48
Thanks Phillips, I tried all keywords , but still selling less. The competition is high and about 65 sellers selling the same category. But the logic of increasing advertisement doesnt seems to bring more sales.....looks a bit strange to me....
Jureat Kongkiattiwong
50:03
The associated government-registered trademark number. Application number provided by the Intellectual Property office can only be provided if you are enrolling with a trademark pending registration. We currently only accept trademarks that have been issued by government trademark offices in the United States, Brazil, Canada, Mexico, Australia, India, Japan, France, Germany, Italy, Turkey, Singapore, Spain, Netherlands, Saudi Arabia, Sweden, Poland, the United Kingdom, the European Union and the United Arab Emirates. Brand Registry is not affiliated with any of these offices; please do not contact them for information about Brand Registry.
Amazon Seller Ambassador (Philip)
50:31
@mia amazon do conduct some webinar on ppc and sponsored search
Amazon Seller Ambassador-Lala
51:01
have you tried betting on keywords with 300 search volume. have you check if all keywords are saturated? or try product targeting instead?
Mia Santos
51:22
I’m also based in the Philippines and registered my trademark in the U.S. too. Found a lawyer in Fiverr who processed everything for me. Cost me around $500.
Amazon Seller Ambassador (Philip)
51:23
@mia, check on your seller central news section
Mia Santos
52:36
Hi Lala, yes I did product targeting too. I’ve used up my free $50 Amazon promotion and still sales.
Mia Santos
52:43
*still no sales
Sadasivam Ganapathiappan
53:27
Dear Phillip, Yes, I do try product targeting with ASIN But it looks to be most of the key words got saturated...
Wenna Lim
53:39
any recommendation which trademark agencies in US offer the lowest and affordable cost for trademark registration?
Amazon Seller Ambassador (Philip)
54:51
https://trademarkangel.com/
Wenna Lim
55:25
thanks!! would try to ask for quotation later
Ryan Uy
55:37
Do you typically lose money from PPCs during launch in order to get sales? When do decide to stop money-losing PPCs strategies?
Amazon Seller Ambassador-Lala
56:17
@mia , may I ask, how's the click through rate?
Ryan Uy
56:25
Do you use any paid tools (Jungle Scout, etc.) that you find really helpful?
Rui - Amazon Seller Ambassador
57:41
I use helium 10
Amazon Seller Ambassador (Philip)
57:45
@Ryan - H10 is a good tool
Mia Santos
58:03
Hi Lala, it’s .33%.
Ryan Uy
58:09
Thanks!
Amazon Seller Ambassador-Lala
58:42
If you're click through rate is okay and still not converting, have you tried checking in to your listing?
Paul Fang
58:58
If PPC is not working, what other ways/methods can be applied?
Amazon Seller Ambassador-Lala
59:20
External traffic Paul Fang, google, facebook
Sadasivam Ganapathiappan
59:27
I use Scale Insights... It helps in reducing the bids automatically based on sales... But still I am struggling to get profit... Loosing lot of money in PPC...
Mia Santos
01:03:28
Can we share our product listing link here and ask your guys your honest advice on what we did wrong or what we can do to improve? 🥺
Sahara Marie Kris Magcaling
01:04:28
How I would know or is there a software to use to find other sellers that are selling my Trademark products?
Ryan Uy
01:04:31
Have you ever experienced competitors trying to intimidate you using lawyers, etc?
Jimmy Tan
01:04:52
How hijacking a listing really works? Is it like anyone can sell another person's ASIN without brand registry and simply change the listing? Why wouldn't Amazon's system restrict that then?
Amazon Seller Ambassador-Lala
01:05:21
sent you a pm Mia
Ryan Uy
01:07:21
Thanks Rui! That seems like an interesting strategy.
Ryan Uy
01:07:31
Hahaha!
Jimmy Tan
01:07:33
@rui hong but C&D letter doesn't really have any legal obligations on Amazon right? As in I heard there are hijackers who totally ignored it and there's nothing you can do about it right?
Rui - Amazon Seller Ambassador
01:07:48
yea no obligations
Rui - Amazon Seller Ambassador
01:07:59
it's really to try to scare them off
Hang Li Ting
01:08:22
How do we solve 1 star rating in a new product?
Jimmy Tan
01:09:45
yup, thanks
Ping Ping Kuah
01:09:48
i think i tried listing a product using existing ASIN from another seller without knowing i am actually ‘hijacking’ until the seller contacted me to take out my listing. I followed instructions on Amazon. Since it was an existing product sold on Amazon, it stated not to create a new ASIN but use an existing one. The product listing thing is kind of confusing
Ping Ping Kuah
01:09:53
can anyone clarify?
Sahara Marie Kris Magcaling
01:10:03
How would you secure the agreement between the seller and the Chinese supplier?
Sahara Marie Kris Magcaling
01:10:45
that they won't sell your product to other sellers?
CT Tan
01:11:00
can we buy UPC codes from third party?
Ping Ping Kuah
01:11:19
i was selling just a froggy eye mask.. no brand
Lisun Chang / Amazon Seller (PT. Gratia) - Indonesia
01:11:44
Hello Crystal, nice to have this zoom meeting.I am from Indonesia (PT. Gratia Equator INternational).my question is :- I already have account in Amazon Seller, now the current status in the progress of Amazon Brand Registry,- I plan to sell Roasted Bean Coffee,but my question is*). because Amazon has not office in Indonesia, so sometimes when I get stuck on the amazon technically, where should I ask ? because the amazon seller customer service is not too familiar for us, and sometimes I have challenge dynamically on the field, - in example the problem when add product , (I had 10 sku), but I want to make using Style / Varian, but I already register one by one sku, how to change it?*). so kind like technical like this, I cannot find in help / support amazon, sometimes I must ask by phone / email, but I do not know where to ask.please give me advice for this, so I could have easier support to accomplished my amazon seller account until ready to sell well, with good setting from earlier.
Hang Li Ting
01:12:56
How do we solve 1 star rating in a new product as a new seller? I have tried to reach out amazon but they advise me to submit feedback removal requests through Feedback Manager. But there is no data shown In my Feedback Manager. After that 1 star rating, our sales dropped. Can anyone assist?
Ryan Uy
01:14:51
@Crystal, appreciate if we have a session on PPC strategy next! :)
Lisun Chang / Amazon Seller (PT. Gratia) - Indonesia
01:15:22
thank Your Crystla, our email address :info@blessedrootscoffee.com
Lisun Chang / Amazon Seller (PT. Gratia) - Indonesia
01:15:33
thank Your Crystal, our email address :info@blessedrootscoffee.com
Ryan Uy
01:15:48
thank you ambassadors!!!!
Paul Fang
01:15:51
thanks for this session. its useful sharing!
Mia Santos
01:15:54
Thank you ambassadors!
Rui - Amazon Seller Ambassador
01:16:02
thanks all
Jimmy Tan
01:16:02
Thanks all
Lee Tuan Tan
01:16:03
Thank you guys
CHEE BOO TENG
01:16:06
Thank you ambassadors.
Ryan Uy
01:16:10
Really appreciate the insights!
Lisun Chang
01:16:16
thank you ambassadors!, thank you Crystal
Andrew Wong
01:16:21
Thanks ambassadors
Crystal (Amazon)
01:16:24
Join the FB community group: https://amzn.to/3hWw2vTSign up for upcoming meetup sessions: https://amzn.to/2UoHuHSCheck out our FB page: https://www.facebook.com/agssea
Hector Managey
01:16:25
Thank you all for your time in sharing your thoughts
Lisun Chang / Amazon Seller (PT. Gratia) - Indonesia
01:16:27
email amazon seller Indonesia :info@blessedrootscoffee.comI hope from Indonesia (amazon seller Indonesia), could connect easily with Amazon Seller FBA, so it will make us easier.
Sahara Marie Kris Magcaling
01:16:36
Thank you ambassadors 👏🙏
Amazon Seller Ambassador-Lala
01:16:36
@hang, click choose one under actions, then click request removal
Michael Yam
01:16:56
Thank you AMZ SG & ambassadors
Brian Yap
01:17:14
thank you
Kong Kwok Hon
01:17:18
Thanks
CT Tan
01:17:20
TQ!