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Amazon Inventory Management 101 - Shared screen with speaker view
Anis Bamadhaj
12:05
Hello Rui
Rui - Amazon Seller Ambassador
12:10
hihi
Tania Tan
12:22
hello Rui and everyone
Christian Marth
12:22
Hello everyone
Natalie
12:25
Hi everyone! We will start at 1.03pm :)
WILNA Tan
12:27
Hi everyone
Zheng Tom Chia
12:32
Hi Rui!
Tania Tan
12:34
Greetings from Auckland New Zealand
Zheng Tom Chia
12:44
Thanks for having this session!
Rena Cheok
13:39
Hi Ruihong & Team
Rui - Amazon Seller Ambassador
13:51
hope the session will be helpful for all
Rena Cheok
15:45
thank u
Chee Boo Teng
20:44
How can I obtain "Amazon Prime" logo?
Andrew Tan
22:00
Do you provide service to help firms get set up on FBA?
Debbie - Amazon Seller Ambassador
22:56
@chee once your inventory reaches FBA warehouses, your listing should have the Prime logo, because that means your orders can be delivered within 1-2 days.
Chee Boo Teng
23:30
I see. Thanks Debbie
Joanne Ee
23:42
I am new to Amazon, acc opened and dun know how to proceed further, like dun know where to find my store layout at the back end systemm
Debbie - Amazon Seller Ambassador
23:54
@andrew amazon seller ambassadors don’t provide any consulting or paid services.
Dowan Kim
24:31
Hi Debbie, I started selling on Amazon about 6 weeks ago, and we've been able to rank in the top 10 consistently in the US for our products -- and sales are steadily increasing WoW. I'm exploring launching in CA/MX within this Q; with additional markets ahead of Q4
Simin Cheong
24:37
inventory planning involves working capital. do u get working capital loan? this is a concern for many of us to replenish stock
Dowan Kim
24:45
I wanted to get a sense of what % of total revenue comes from each market for you guys
Dowan Kim
24:46
thanks
Joanne Ee
24:54
how to connect with my manager for this 3 months?
Philip - Amazon Seller Ambassador
25:16
@Joanne, you can start to list your product first then create a store layout. You have to enroll into brand registry to have store and a+ contents
Modi - Amazon Seller Ambassador
25:33
@Joanne if you have opened a Seller Central Account, you must login via https://sellercentral.amazon.com/home?
Andrew Tan
25:46
Where do I get help on Shopify integration to FBA?
Shagun Misra
26:27
we are selling on Amazon Sg. We would like to sell on Amazon US. how do we check on preferred shippers who work with Amazon and can do all custom part .
Debbie - Amazon Seller Ambassador
26:30
@dowan hi! that’s great news. for me, US accounts for 55% of my sales. Canada accounts for something like 5%. but i know other sellers have much better results in Canada. MX is neglible for me so far
Joanne Ee
26:38
I am, and able to saw the products listing but cannot see my store layout...
Andrew Tan
26:47
The online information is not very helpful. Clearly the system doesn’t work according to the user guide
Felix - Amazon Seller Ambassador
27:37
@Joanne do check out Amazon seller university to help you navigate around
Dowan Kim
28:03
@Debbie or other Ambassadors, what other markets have you found to be successful?
Dowan Kim
28:05
Thank you!!
Felix - Amazon Seller Ambassador
28:14
@Andrew do you check the guide from Shopify side?
Joanna Wong
28:37
hi, is the video available for our reference
Debbie - Amazon Seller Ambassador
28:39
@joanne for a store, you need to register for Brand Registry, and your brand needs to be trademarked for that. then you can find a “Stores” option in your seller central
Joanne Ee
28:51
yes we did
Debbie - Amazon Seller Ambassador
29:02
@dowan UK and germany and France. UK is the largest in Europe
Andrew Tan
29:08
@Felix Yes I did… followed it half way until I got stuck
Joanne Ee
29:23
i saw the " store" option in the system but when click in then it is blank
Dowan Kim
29:25
@debbie, thank you!
Simin Cheong
29:42
now with high shipping cost, how do u manage that since it is eating up the profits
Andrew Tan
29:52
If anyone know a way I can get some handholding help to get set up, do let me know, thanks
Joanne Ee
30:05
how do i get on whole the program manager to assist us to kick start for the 1st 3 months?
Philip - Amazon Seller Ambassador
30:24
@Joanne may be you can raise a ticket with seller support to check on why the store is not accessible.
Brandon Teo
30:39
can anyone help me? I'm having stranded inventory for quite awhile..How can I have it resolved?
Joanne Ee
30:59
how to raise a ticket?
Joanna Wong
32:10
shipping cost is eating into our profit, any solution to this
Philip - Amazon Seller Ambassador
32:48
@Joanne -> Seller central right (top right) question mark -> Need more help? (below) -> Click Contact us
Shermaine Wee
33:24
Does anyone of you have Amazon vendor central account?
Shermaine Wee
34:19
How is that different from Seller central account?
John Low
36:16
What is a quick solution if we run out of stock?
Felix - Amazon Seller Ambassador
36:48
@Andrew Reach out to Shopify help and raise a ticket. They might be able to help. Their support is quite good
Philip - Amazon Seller Ambassador
37:51
@Shermaine Vendor Central, you’re acting as a supplier, selling in bulk to Amazon. Registration on Vendor Central is by invitation only.
Amir Biran - Amazon Seller Ambassador
38:11
Sharmaine: Vendor central is different than Seller central. Vendor Central is when you sell to Amazon directly and Amazon sell your product (same as selling to a big retail chain). Usually Vendor sellers are relatively big brands and it's by invitation only. I belive most of us here are on Seller central, when we sell our own products using Amazon marketplace (and not selling it to Amazon).
Dale Tan
41:10
anyone who is affected by china port closure due to typhoon?
Joanne Ee
41:48
i understand that for a new starter seller, Amazon will assign one manager to assist us?
Shermaine Wee
42:34
Thanks Philip & Amir. Think having vendor central account does not guarantee order from Amazon.. Many successful Amazon sellers only have seller central accounts..
Amir Biran - Amazon Seller Ambassador
42:54
John: What is a quick solution if we run out of stock?I don't think there is one John, key is planning
Joanne Ee
43:16
if we wanted to sell in US Amazon as well, then can we ship our stocks to Singapore FBA?
Amir Biran - Amazon Seller Ambassador
44:38
Sharmaine - we did a try with Vendor Central and stopped it after 2 months, Seller Central works better for us. You have more control
Michelle Chua
45:02
My inventory has been in receiving mode for the past 2 months and only 25% is available for sale. Msg says receiving in progress but no movement. Now I'm out of inventory. How do I solve this problem
Natalie - Amazon
45:02
Hi Joanne, no you cannot as they are 2 separate warehouses. You will have to open a separate US seller central account and ship your products to the US FBA warehouse
Debbie - Amazon Seller Ambassador
46:27
@michelle that happens sometimes too, and i’ve asked seller support for help but there’s nothing they can do. the warehouses are inundated. unfortunately
Joanne Ee
46:51
noted with thanks Natalie
Joanne Ee
47:16
if i have new bundle promotion, how to do it in Amazon?
Leong Lim
48:47
@Rui Can you prioritise the sequence of your bridging inventory gaps? Closing listing being the last as I understand. Thanks.
Natalie - Amazon
49:02
You may join the ambassadors' fb group here: https://www.facebook.com/groups/amazonsellercommunitysea
Shermaine Wee
49:10
Thanks Amir for sharing.
Modi - Amazon Seller Ambassador
50:01
@Joanne - You can bundle your products via this link: https://sellercentral.amazon.com/bundles/create
Amir Biran - Amazon Seller Ambassador
51:06
@michelle: need to speak with Seller support, I find having them on the phone at night (Singapore time) is better, as you'll get USA representative.
Joanna Wong
51:44
hi, what happen to our rejected inventories
Shermaine Wee
52:07
Hi Rui, can you share what are the amazon outlets that we can do a clearance sales for products
Jennifer Chen
52:45
Hi, about the liquidation. If I have the same product selling in US and Canada, if I liquidate the US, can I still sell in Canada?
Michelle Chua
52:51
I spoke to Seller Support … they said no problem with my shipment, I just need to wait till absolute date and do a reconcile if necessary. Nothing they can do to expedite receiving process
Debbie - Amazon Seller Ambassador
53:23
@michelle yeah that’s what they told me too
Jennifer Wee
54:34
can list the platforms now?
Shermaine Wee
56:29
For Amazon Central sellers, do you get account manager? Or are u basically on your own?
Jennifer Wee
56:46
I meant can you list the research platform here on the chat? Thanks
Angela Wong
57:55
Rui, you share shipping from china to US.But how about ship Singapore to US? Is it advisable? How?
Natalie - Amazon
59:24
https://www.facebook.com/sellonamazonsg/
Chee Boo Teng
01:06:22
Long term storage will only kicks in after 12 months right?
Amir Biran - Amazon Seller Ambassador
01:07:11
Joyce: My warehouse in Dallas can help you with the removal orders - https://loopdeliver.com/
Joyce Tan
01:07:24
Hi amir - this is jtmuses-appreciate that warehse contact
Joyce Tan
01:08:19
tq amir
Chee Boo Teng
01:09:37
Hi Rui, can you share the shipper+3PL?
SH Tan
01:14:04
Hi Rui, can share the 3PL contact ?
Shaun Shankar
01:17:48
How does the inventory limit scale according to sales velocity?
Joanne Ee
01:18:43
tq so much for ur sharing...
Zheying Wu
01:19:03
Thanks for sharing
Zheng Tom Chia
01:19:04
Thanks for the knowledge Rui and Team!
Chee Boo Teng
01:19:10
Thank you Rui.
Leong Lim
01:19:11
Yes, very useful!
Tania Tan
01:19:19
thanks very much Rui and everyone. its very helpful
Leong Lim
01:19:19
Thank you so much Rui
WILNA Tan
01:19:19
Tks Ruihong
Anis Bamadhaj
01:19:20
Rui, thanks for sharing your experiences.
Dianna Tan
01:19:21
Thanks Rui
Foo Lung Choe
01:19:24
Thank you Rui
John Low
01:19:25
tq Rui, for ur sharing...
Michelle Chua
01:19:28
thanks
Leong Lim
01:19:31
Bye
Steve Matt
01:19:34
Thanks
Amir Biran - Amazon Seller Ambassador
01:19:34
bye!
Rena Cheok
01:19:34
thank u
Ann T
01:19:38
thanks