Hello Rui

hihi

hello Rui and everyone

Hello everyone

Hi everyone! We will start at 1.03pm :)

Hi everyone

Hi Rui!

Greetings from Auckland New Zealand

Thanks for having this session!

Hi Ruihong & Team

hope the session will be helpful for all

thank u

How can I obtain "Amazon Prime" logo?

Do you provide service to help firms get set up on FBA?

@chee once your inventory reaches FBA warehouses, your listing should have the Prime logo, because that means your orders can be delivered within 1-2 days.

I see. Thanks Debbie

I am new to Amazon, acc opened and dun know how to proceed further, like dun know where to find my store layout at the back end systemm

@andrew amazon seller ambassadors don’t provide any consulting or paid services.

Hi Debbie, I started selling on Amazon about 6 weeks ago, and we've been able to rank in the top 10 consistently in the US for our products -- and sales are steadily increasing WoW. I'm exploring launching in CA/MX within this Q; with additional markets ahead of Q4

inventory planning involves working capital. do u get working capital loan? this is a concern for many of us to replenish stock

I wanted to get a sense of what % of total revenue comes from each market for you guys

thanks

how to connect with my manager for this 3 months?

@Joanne, you can start to list your product first then create a store layout. You have to enroll into brand registry to have store and a+ contents

@Joanne if you have opened a Seller Central Account, you must login via https://sellercentral.amazon.com/home?

Where do I get help on Shopify integration to FBA?

we are selling on Amazon Sg. We would like to sell on Amazon US. how do we check on preferred shippers who work with Amazon and can do all custom part .

@dowan hi! that’s great news. for me, US accounts for 55% of my sales. Canada accounts for something like 5%. but i know other sellers have much better results in Canada. MX is neglible for me so far

I am, and able to saw the products listing but cannot see my store layout...

The online information is not very helpful. Clearly the system doesn’t work according to the user guide

@Joanne do check out Amazon seller university to help you navigate around

@Debbie or other Ambassadors, what other markets have you found to be successful?

Thank you!!

@Andrew do you check the guide from Shopify side?

hi, is the video available for our reference

@joanne for a store, you need to register for Brand Registry, and your brand needs to be trademarked for that. then you can find a “Stores” option in your seller central

yes we did

@dowan UK and germany and France. UK is the largest in Europe

@Felix Yes I did… followed it half way until I got stuck

i saw the " store" option in the system but when click in then it is blank

@debbie, thank you!

now with high shipping cost, how do u manage that since it is eating up the profits

If anyone know a way I can get some handholding help to get set up, do let me know, thanks

how do i get on whole the program manager to assist us to kick start for the 1st 3 months?

@Joanne may be you can raise a ticket with seller support to check on why the store is not accessible.

can anyone help me? I'm having stranded inventory for quite awhile..How can I have it resolved?

how to raise a ticket?

shipping cost is eating into our profit, any solution to this

@Joanne -> Seller central right (top right) question mark -> Need more help? (below) -> Click Contact us

Does anyone of you have Amazon vendor central account?

How is that different from Seller central account?

What is a quick solution if we run out of stock?

@Andrew Reach out to Shopify help and raise a ticket. They might be able to help. Their support is quite good

@Shermaine Vendor Central, you’re acting as a supplier, selling in bulk to Amazon. Registration on Vendor Central is by invitation only.

Sharmaine: Vendor central is different than Seller central. Vendor Central is when you sell to Amazon directly and Amazon sell your product (same as selling to a big retail chain). Usually Vendor sellers are relatively big brands and it's by invitation only. I belive most of us here are on Seller central, when we sell our own products using Amazon marketplace (and not selling it to Amazon).

anyone who is affected by china port closure due to typhoon?

i understand that for a new starter seller, Amazon will assign one manager to assist us?

Thanks Philip & Amir. Think having vendor central account does not guarantee order from Amazon.. Many successful Amazon sellers only have seller central accounts..

John: What is a quick solution if we run out of stock?I don't think there is one John, key is planning

if we wanted to sell in US Amazon as well, then can we ship our stocks to Singapore FBA?

Sharmaine - we did a try with Vendor Central and stopped it after 2 months, Seller Central works better for us. You have more control

My inventory has been in receiving mode for the past 2 months and only 25% is available for sale. Msg says receiving in progress but no movement. Now I'm out of inventory. How do I solve this problem

Hi Joanne, no you cannot as they are 2 separate warehouses. You will have to open a separate US seller central account and ship your products to the US FBA warehouse

@michelle that happens sometimes too, and i’ve asked seller support for help but there’s nothing they can do. the warehouses are inundated. unfortunately

noted with thanks Natalie

if i have new bundle promotion, how to do it in Amazon?

@Rui Can you prioritise the sequence of your bridging inventory gaps? Closing listing being the last as I understand. Thanks.

You may join the ambassadors' fb group here: https://www.facebook.com/groups/amazonsellercommunitysea

Thanks Amir for sharing.

@Joanne - You can bundle your products via this link: https://sellercentral.amazon.com/bundles/create

@michelle: need to speak with Seller support, I find having them on the phone at night (Singapore time) is better, as you'll get USA representative.

hi, what happen to our rejected inventories

Hi Rui, can you share what are the amazon outlets that we can do a clearance sales for products

Hi, about the liquidation. If I have the same product selling in US and Canada, if I liquidate the US, can I still sell in Canada?

I spoke to Seller Support … they said no problem with my shipment, I just need to wait till absolute date and do a reconcile if necessary. Nothing they can do to expedite receiving process

@michelle yeah that’s what they told me too

can list the platforms now?

For Amazon Central sellers, do you get account manager? Or are u basically on your own?

I meant can you list the research platform here on the chat? Thanks

Rui, you share shipping from china to US.But how about ship Singapore to US? Is it advisable? How?

https://www.facebook.com/sellonamazonsg/

Long term storage will only kicks in after 12 months right?

Joyce: My warehouse in Dallas can help you with the removal orders - https://loopdeliver.com/

Hi amir - this is jtmuses-appreciate that warehse contact

tq amir

Hi Rui, can you share the shipper+3PL?

Hi Rui, can share the 3PL contact ?

How does the inventory limit scale according to sales velocity?

tq so much for ur sharing...

Thanks for sharing

Thanks for the knowledge Rui and Team!

Thank you Rui.

Yes, very useful!

thanks very much Rui and everyone. its very helpful

Thank you so much Rui

Tks Ruihong

Rui, thanks for sharing your experiences.

Thanks Rui

Thank you Rui

tq Rui, for ur sharing...

thanks

Bye

Thanks

bye!

thank u

thanks