Zoom Logo

Ask Me Anything Series: Should I set up an Individual or Professional Selling Account? - Shared screen with speaker view
Amazon Seller Ambassador
16:31
yes!
Shangkari Krishnan
16:33
yes
Steve Ng
16:35
yes
KC Wong
17:14
hi everyone
KC Wong
21:07
FBA and the connection to other software are the important tool only available in professional plan
Amazon - Yi Zhen (Account Manager)
29:13
Restricted Categories on Amazon.com: https://sellercentral.amazon.com/gp/help/external/help-page.html?itemID=200164330
kamalia esa
33:17
Hi, i wanna ask when I want to create new listing for my product it already existed. So how can I edit the original listing cos right now it showing incorrect information about my product.
Amazon - Yi Zhen (Account Manager)
34:56
Hi Kamalia, under Manage Inventory you can amend your product listing page by clicking the 'edit' button
Amazon - Yi Zhen (Account Manager)
35:24
If you wish to create a new listing, you may follow this guide: https://amzn.to/Listing-Guide
KC Wong
36:08
If that listing is owned by another seller, or the brand is under another seller, then you can't change it
KC Wong
36:14
only the brand owner can change
Amazon - Yi Zhen (Account Manager)
36:45
Set and edit User Permission on Seller Central: https://sellercentral.amazon.com/gp/help/external/G901?language=en_US
kamalia esa
36:48
already did that but nothing change. another thing, the original listing showing active but the status for the product is currently unavailable
kamalia esa
37:51
actually i'm the brand owner but other seller create and sell at amazon first.
kamalia esa
38:28
i try to contact them but no respond
KC Wong
39:53
in that case you can register your brand at amazon, or convince/proof to amazon that you are the brand owner, to get the control back. is that brand already registered?
kamalia esa
40:26
not yet
Vilma Garcia
43:32
Hi
kamalia esa
43:56
how to set buy box, why it does not appear on my page
Vilma Garcia
45:26
Can I ask if my product is from Garments Overruns can I sell in Amazon?
Shangkari Krishnan
47:07
hi, I have few questions. is it legal to be reseller of a processed food product without manufacturer's consent?
Amazon Seller Ambassador
48:27
how to set buy box, why it does not appear on my page - You do not configure this. This is automatically set by Amazon
Amazon Seller Ambassador
49:11
Can I ask if my product is from Garments Overruns can I sell in Amazon? - Yes, as long as you do not infringe on any trademark of branded products. you may need to create your own brand
kamalia esa
49:53
what are the requirements to get that?
Amazon Seller Ambassador
50:11
hi, I have few questions. is it legal to be reseller of a processed food product without manufacturer's consent? - You will need submit certification from FDA. So you will need their consent
Amazon Seller Ambassador
50:51
what are the requirements to get that? - You just need to have a PRO selling account
kamalia esa
51:29
yes i registered as PRO
Amazon - Yi Zhen (Account Manager)
53:50
Brand Registry Eligibility: https://brandservices.amazon.com/eligibility
KC Wong
55:24
inventory-planner.com
Shangkari Krishnan
01:00:32
how do I calculate the shipping cost from Malaysia to US base customers? is it same calculation if using either individual or professional account?
Amazon - Yi Zhen (Account Manager)
01:00:49
Amazon Vine: https://sellercentral.amazon.com/gp/help/external/help.html?itemID=92T8UV339NZ98TN&ld=SDUSSOADirect
KC Wong
01:00:51
FBA or fulfill direct from Malaysia?
Shangkari Krishnan
01:02:50
FBA
Ken Tan
01:03:36
how to send products from msia to FBA? Do u have any forwarding company for suggestion?
KC Wong
01:05:11
when you create a shipment at amazon, amazon will generate an address for you to ship to.label and pack accordingly, then ship
Ken Tan
01:08:29
thanks KC wong. do u have forwarding / logistic companies for recommendation?
KC Wong
01:08:46
I'm using fedex, not the cheapest, but reliable
Ken Tan
01:09:12
noted with many thanks
Shangkari Krishnan
01:10:53
is there any logistic that can forward to FBA from M'sia? or just use like fedex is better?
Amazon - Yi Zhen (Account Manager)
01:11:08
For sellers facing registration issue, please fill up the escalation form https://amzn.to/AGS-Escalations and email in to globalselling-sea@amazon.com
KC Wong
01:14:20
there used to be quite a lot 3rd party forwarder, but after covid19, there isn't much choice available
DOREEN HOO
01:14:54
how do we appeal to reinstate account due to products not authentic as getting the products from open source market instead of mannufacturer
KC Wong
01:15:39
in that case can you even proof that the products is authentic