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Seller Roundtable: Ways to Streamline and Automate your Business Processes - Shared screen with speaker view
Wilna Tan
23:18
yes
Alisha Tan
23:22
yes
Wilna Tan
23:38
Hi to all ambassadors
CHEE BOO TENG
23:58
Hi everyone
KC - Amazon Seller Ambassador
24:09
Hello~~
Jade, Amazon
24:55
Hi everyone! Please feel free to send in your questions in this chat, and our seller ambassadors will do their best to address them based on their experiences.
KC - Amazon Seller Ambassador
28:17
Let's speak up and raise your questions, we have a few participants so we should be able to answer more of your questions
CHEE BOO TENG
29:52
Hi got a question for the Ambassadors. I was told that if I'm just registered for a brand in 1 category, I can then use the same brand for any other category on Amazon. Is this correct? Any potential problem is I do that?
Wilna Tan
30:21
Felix did you do your PPC on your own or did you engaga Scale Insights to help?
Felix - Amazon Seller Ambassador
30:39
Im on PPC ninja
Wilna Tan
30:55
Tks
Debbie - Amazon Seller Ambassador
37:39
@chee I believe you can use the brand for multiple categories. no problem
KC - Amazon Seller Ambassador
38:21
Any of you drop the parcel to Amaozn warehouse before?
KC - Amazon Seller Ambassador
38:30
in person I mean
CHEE BOO TENG
39:10
Thanks Debbie.
Jureat Kongkiattiwong
39:33
if you send less than 15 boxes, no need to make appointment ;)
KC - Amazon Seller Ambassador
39:49
OH ok
Wilna Tan
41:07
If I want to do FBM in Singapore do I set up a seller account with Amazon.sg?
Debbie - Amazon Seller Ambassador
41:14
Yes
Wilna Tan
42:49
So the set up process is still the same as that for FBA Amazon.com?
KC - Amazon Seller Ambassador
44:56
Yes, the process is the same
KC - Amazon Seller Ambassador
45:11
FBA is under Profesional plan which you need to pay monthly subscsription fees
Wilna Tan
46:18
Where can I get info for FBM on Amazon.sg?
Philip - Amazon Seller Ambassador
47:02
When you list your first product on amazon.sg it will automatically be on FBM, if you want to use FBA you need to convert that product to FBM
Wilna Tan
47:32
Tku
Natalie, Amazon
49:26
Daily tasks a seller should handle themselves: 1. Account Health, 2. Reviews, 3. Orders, 4. Checking Inventory
Jureat Kongkiattiwong
51:41
Account Health: 1) FBM --> Late Dispatchment Rate, Cancellation rate
Nathaniel Lim
53:20
Which website do you find people to outsource to?
Thomas Chan
54:00
If we face any problem of being selller for the first time, where can we get help or ask for ssistant? or half of the time, we need to figure it on our own
Debbie - Amazon Seller Ambassador
54:09
@nathaniel I like Upwork
Amir Biran - Amazon Seller Ambassador
54:57
@nataniel Amazon have suppliers network that is pretty good, they vat the suppliers for us
Amir Biran - Amazon Seller Ambassador
55:41
https://sellercentral.amazon.com/partnernetwork/ref=xx_masdis_dnav_home
Amir Biran - Amazon Seller Ambassador
55:58
https://sellercentral.amazon.com/partnernetwork
Felix - Amazon Seller Ambassador
57:56
I use chasingsunsetsmedia.com to do up listing images. You need to send them your product photos. I use Snappyfly locally to do it
Nathaniel Lim
58:32
Thank you Debbie and Amir!
Natalie, Amazon
01:00:41
Freelancers site: Upwork, Fiverr
Dorothy Chen
01:00:48
Thanks for sharing, Natalie, Amir, Felix. :)
Debbie - Amazon Seller Ambassador
01:01:32
There are a lot of freelancers out there. make sure to read their reviews, ask them questions, and when you pick someone you like, start with a small project with them first, to mitigate your risk, like Amir says
Debbie - Amazon Seller Ambassador
01:04:49
LinkMyBooks
Tom Browning
01:06:50
Are there any grants given by the SG gov. for start up businesses? I know there's pne grant available but it was only valid if you had NOT started spending any money on the business....
Tom Browning
01:07:23
This year will be a loss making year so hopefully I won't need to pay any income tax?!
Suman Masciarelli
01:08:23
Who can I speak with at Amazon. For last 2 months it’s been a joke with Amazon Brand Registry.
Suman Masciarelli
01:08:34
Till date the registry is not collected with my AmazonSeller account. I cannot create a branded store. And there is NO phone number to call. Replies are text only, no way to attach files.
Suman Masciarelli
01:10:39
Also what’s the way to connect amazon and Shopify as our main captive website is on Shopify
Dorothy Chen
01:11:28
Inventory what exactly pls? Couldn't catch the name. Tq
Amir Biran - Amazon Seller Ambassador
01:11:54
I heard that Shipstation is pretty good:
Amir Biran - Amazon Seller Ambassador
01:11:55
https://www.shipstation.com/
Debbie - Amazon Seller Ambassador
01:12:13
Shipstation is very established and has a lot of integrations
KC - Amazon Seller Ambassador
01:12:13
https://www.inventory-planner.com/
Dorothy Chen
01:12:35
thanks!
Rikhi Narula
01:14:33
We are doing FBA and growing the product range but Amazon won’t increase the storage quota. Reason given is need sales history first. Whats the solution?
Debbie - Amazon Seller Ambassador
01:14:40
Orderhive
KC - Amazon Seller Ambassador
01:15:47
sales history and account history. most of my listing I no longer see any quota on it.
Debbie - Amazon Seller Ambassador
01:17:22
Yeah Rikhi, yeah unfortunately, there’s no way around that. You have to sell faster and sell more to get more storage =(
Crystal Ren
01:17:45
What's your recommendation for accounting firms for ecommerce sellers in Singapore?
Nicholas Nee
01:19:18
Any recommendation for freight forwarder shipping from Singapore to USA by sea freight?
Jade, Amazon
01:19:21
Hi Crystal! From Debbie's sharing earlier, she recommended LinkMyBooks to outsource accounting for ecommerce sellers to explore.
Felix - Amazon Seller Ambassador
01:20:12
sleek
Debbie - Amazon Seller Ambassador
01:21:12
Xero, Sleep
Debbie - Amazon Seller Ambassador
01:21:15
Sleek*
Dorothy Chen
01:23:44
call back worked for me for Amazon Australia but I'm in Msia. very good
Tom Browning
01:23:47
You have to keep the issue general and then you can request for a call
Dorothy Chen
01:24:11
email support really hopeless (for me at least)
Tom Browning
01:24:15
Don't be too specific and click on the box saying "issue not listed"
Dorothy Chen
01:24:31
But the call back is based on country, I think
Dorothy Chen
01:25:16
Thanks so much to all the Amazon seller ambassadors. Very helpful. Hope to have more such sessions! Need to run.
MS Chai
01:25:28
Thx
Wilna Tan
01:25:52
Thank you All Ambassadors
CHEE BOO TENG
01:25:53
Thank you Ambassadors.👍
Tom Browning
01:25:57
Thanks everyone. Can the organizers try to answer the other questions in the chat?
Steven Poon
01:26:00
Thank you.
Debbie - Amazon Seller Ambassador
01:26:00
thanks all!!