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SOLA Giving Day 2022: Participant Registration Training - Shared screen with speaker view
jeanne solis
04:19
Bonjour y’all!
Mitzi LaSalle
18:42
Great Morning Everyone
Constance Guthrey
23:37
Can video be shared with others on our team if they do not have an email listed on the registration?
Tanya Campbell
25:20
The recording of this training will be posted on www.solagivingday.org following the training for anyone to view.
Laryssa Hebert - GiveGab
29:17
Hello everyone! Happy to be here.🙂
Nancy Kritikos
32:12
What name will be attached to the ACH transfers? I need to alert my finance team so they can recognize the payments. Thanks.
Clarice Gallegos
33:18
Will we get email address from our donors?
Laryssa Hebert - GiveGab
35:41
Hi all! Working through your questions now 🙂You will be able to see your donor’s email address, as well as other information about their gift. We may not have time at the end to show each of the available fields, but will try to do so! What you can do in the meantime is follow the steps on this support article to download and view an empty report to see what fields will appear! https://support.givegab.com/en/articles/357773-how-can-i-download-a-report-of-my-organization-s-donations
Angelle Adams
36:31
When payments are received, will the ACH say "Stripe" or GiveGab?
Laryssa Hebert - GiveGab
36:54
Regarding the deposit to your organizations bank account, it will appear as “Stripe” or “GiveGab”. I’m confirming which now!
Marietta Puckett
37:50
no pay pal?
Laryssa Hebert - GiveGab
39:55
Nancy and Angelle: Confirmed with my team, donation payouts will show up as “GiveGab.com” on your bank account statement.
Constance Guthrey
40:00
who pays 3%
Marietta Puckett
42:12
can we download this text later?
Amy Trahan
43:36
How much is the registration fee?
Laryssa Hebert - GiveGab
43:46
Hi Constance! The fee is charged on each donation. Donors have the option to cover this fee in the last step of the checkout process. Historically, about 75% of donors (and often even more) decide to cover the fees on behalf of your organization. For those that do not, the deposit into your account will be the “net” amount after fees are calculated on that gift.
Laryssa Hebert - GiveGab
44:34
Marietta - a pdf of the slides and the Zoom recording will be available here: https://www.solagivingday.org/info/trainings
Laryssa Hebert - GiveGab
45:24
Amy, the fee is based on your organization size, as Merlin is mentioning now. You can find more info on the FAQ’s page as well: https://www.solagivingday.org/info/faq
Clarice Gallegos
45:55
Can you have a back up contact
Community Foundation of Acadiana
47:11
Yes, Clarice, you will be able to add additional org administrators to your profile.
Laryssa Hebert - GiveGab
48:06
Here’s a support article with steps to add more administrators, Clarice! https://support.givegab.com/en/articles/395939-how-do-i-add-an-administrator-to-my-organization
Laryssa Hebert - GiveGab
51:05
Pro Tip: Watch the “Creating the Perfect Profile” and “Telling Your Story” trainings here for more tips and strategic guidance on using the platform tools: https://www.solagivingday.org/info/trainings
Nancy Kritikos
01:00:12
Are there visual resources available to us? Things like the SOLA Giving Day logo formatted for web, email, social, etc.
Community Foundation of Acadiana
01:04:15
@Nancy - yes! We will be providing a toolkit with logos and other social files that can be used to create content specific to your organization and campaign!
Nancy Kritikos
01:04:36
Yes, I just heard! Thanks.
Marietta Puckett
01:04:42
confused whether matches need to be routed thru CFA or not?
Community Foundation of Acadiana
01:05:30
They do not, Mariette! Organizations will be responsible for securing matching funds and they can go directly to the org. We will ask the org admins to submit those matching forms so we are aware of the match and can add it to the organization's SOLA profile
Mindy Hetzel
01:06:29
Where do you go to update your story once you are registered?
Community Foundation of Acadiana
01:06:32
Funds do not have to flow through CFA though unless they are coming from a CFA Donor Advised Fund or the donor would prefer to set it up that way
Community Foundation of Acadiana
01:08:04
@Mindy, you can update your story by logging into your profile via www.solagivingday.org. There's a menu dropdown with a login option
jeanne solis
01:11:14
Is there a date for a follow-up SOLa training?
jeanne solis
01:11:51
Merci! hope we all generate some donations. :-)
Angelle Adams
01:12:33
Thank y'all so much!
Kate Labue
01:12:38
Thanks to all, enjoyed it. How will you alert as to follow up trainings? by the end of this, she will be Laryssa A-bear
Laryssa Hebert - GiveGab
01:12:58
Haha Yes!
Clarice Gallegos
01:12:58
Thanks great presentation