Bonjour y’all!

Great Morning Everyone

Can video be shared with others on our team if they do not have an email listed on the registration?

The recording of this training will be posted on www.solagivingday.org following the training for anyone to view.

Hello everyone! Happy to be here.🙂

What name will be attached to the ACH transfers? I need to alert my finance team so they can recognize the payments. Thanks.

Will we get email address from our donors?

Hi all! Working through your questions now 🙂You will be able to see your donor’s email address, as well as other information about their gift. We may not have time at the end to show each of the available fields, but will try to do so! What you can do in the meantime is follow the steps on this support article to download and view an empty report to see what fields will appear! https://support.givegab.com/en/articles/357773-how-can-i-download-a-report-of-my-organization-s-donations

When payments are received, will the ACH say "Stripe" or GiveGab?

Regarding the deposit to your organizations bank account, it will appear as “Stripe” or “GiveGab”. I’m confirming which now!

no pay pal?

Nancy and Angelle: Confirmed with my team, donation payouts will show up as “GiveGab.com” on your bank account statement.

who pays 3%

can we download this text later?

How much is the registration fee?

Hi Constance! The fee is charged on each donation. Donors have the option to cover this fee in the last step of the checkout process. Historically, about 75% of donors (and often even more) decide to cover the fees on behalf of your organization. For those that do not, the deposit into your account will be the “net” amount after fees are calculated on that gift.

Marietta - a pdf of the slides and the Zoom recording will be available here: https://www.solagivingday.org/info/trainings

Amy, the fee is based on your organization size, as Merlin is mentioning now. You can find more info on the FAQ’s page as well: https://www.solagivingday.org/info/faq

Can you have a back up contact

Yes, Clarice, you will be able to add additional org administrators to your profile.

Here’s a support article with steps to add more administrators, Clarice! https://support.givegab.com/en/articles/395939-how-do-i-add-an-administrator-to-my-organization

Pro Tip: Watch the “Creating the Perfect Profile” and “Telling Your Story” trainings here for more tips and strategic guidance on using the platform tools: https://www.solagivingday.org/info/trainings

Are there visual resources available to us? Things like the SOLA Giving Day logo formatted for web, email, social, etc.

@Nancy - yes! We will be providing a toolkit with logos and other social files that can be used to create content specific to your organization and campaign!

Yes, I just heard! Thanks.

confused whether matches need to be routed thru CFA or not?

They do not, Mariette! Organizations will be responsible for securing matching funds and they can go directly to the org. We will ask the org admins to submit those matching forms so we are aware of the match and can add it to the organization's SOLA profile

Where do you go to update your story once you are registered?

Funds do not have to flow through CFA though unless they are coming from a CFA Donor Advised Fund or the donor would prefer to set it up that way

@Mindy, you can update your story by logging into your profile via www.solagivingday.org. There's a menu dropdown with a login option

Is there a date for a follow-up SOLa training?

Merci! hope we all generate some donations. :-)

Thank y'all so much!

Thanks to all, enjoyed it. How will you alert as to follow up trainings? by the end of this, she will be Laryssa A-bear

Haha Yes!

Thanks great presentation