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Seller Roundtable: Adapting your Business in the New Retail Landscape - Shared screen with gallery view
Dale
29:44
in order to go retail, your margins have to enable your business
Alan Lee
30:53
Hi Modi, your products are pretty big in size. How do you deal with the FBA cost?
Modi - Seller Ambassador
31:39
Hi Alan, good question. We have our warehouses in the US, so we don’t depend on FBA. Most of our orders are shipped FBM.
Raymond Seetoh
34:53
When we send shipment to Amazon FBA Fulfilment Centre, should we send in one box, or split into multiple boxes (so that Amazon can allocate several Fulfilment Centres)?
a l
36:19
SO FMB means those seller own a warehouse in USA ? meanwhile FBA is arrange by own country itself?
David Ng
36:19
My I know the warehouse location in US
Alan Lee
36:57
When you first start your business or decide what products to source, do you use those software to help you analyse the data? or you just go with whatever you are already good in?
Modi - Seller Ambassador
39:01
SO FMB means those seller own a warehouse in USA ? meanwhile FBA is arrange by own country itself? >> Yes Fulfilled by Manufacturer (FBM) means the seller themselves take care of shipping goods to customer.
Modi - Seller Ambassador
39:51
My I know the warehouse location in US >> I just answered that when talking :) We have one in North Carolina (East Coast) and one in California (West Coast)
David Ng
40:20
Noted with thanks
Modi - Seller Ambassador
40:33
When you first start your business or decide what products to source, do you use those software to help you analyse the data? or you just go with whatever you are already good in? >> We don’t do this personally but I know many Seller Ambassadors suggest using Helium6
Modi - Seller Ambassador
41:00
Sorry I mean Helium10 :)
Roy Yan
42:37
They’re stuck in the US! hahaha
Kristal Gu
43:23
Hi I’m new to Amazon, was wondering if anyone is kind enough to walk me thru the process of starting a store on Amazon in us?
Lucien Tan
44:33
Same goes here. I also new to Amazon. How to register as seller on Amazon in US
Kristal Gu
45:06
Yeah. The FBA is still really new to me. I don’t understand how it works!!
Modi - Seller Ambassador
45:39
Hi @Kristal and @Lucien, please start here: https://sell.amazon.com/beginners-guide.html
Raymond Seetoh
46:42
Should I place my product into a transparent plastic envelope? So that Amazon can stick labels on this transparent envelope?How many labels will Amazon stick on product throughout the process?What are sizes of the labels?I am using Amazon FBA and Labels by Amazon.My product is HairGrowz pomade, packed in plastic jars (diameter 74mm, height 30mm). Around the jar already has product label (includes information: brand, suggested use, warning, disclaimer, storage instructions, address, manufacturer, retailer, country of origin, etc).
Dale
46:56
may i ask, what is the normal margins amazon sellers are dealing with?
Amber Lim
48:54
Do you need to have both the UPC/ EAN and also the FNSKU barcodes on your packaging?
Kong Kwok Hon
50:56
Hi, I am launching my product on 1st August. When would Amazon Honeymoon period actually starts? Is it based on sales start & launch date or when goods check in?? Please advise
Maria Atienza
53:43
hi my product is an ALL-Natural plant based skincare product THAT I MAKE MYSELF,
Maria Atienza
54:59
im already selling in Shopee and Lazada, and with hardly any marketing, it is selling, albeit slowly
Maria Atienza
55:21
i want to go Amazon cos the market there is bigger
Maria Atienza
55:58
does anyone know any Amazon requirement i need for this skincare product
Maria Atienza
57:18
its less than a year that i started selling this, and it's just a sideline, but i intend to concentrate seriously on this when i go to Amazon
Modi - Seller Ambassador
57:45
Hey Maria, congrats on starting your own brand! Yes, Amazon definitely give you a big opportunity and lets you scale globally. Could you elaborate on what requirements you are mentioning?
Modi - Seller Ambassador
58:12
Are you talking about regulatory requirements/ certifications etc?
Maria Atienza
58:23
yes
Maria Atienza
58:54
yes modi
Maria Atienza
58:59
thanks
Modi - Seller Ambassador
59:28
Sure. Please refer to this: https://sellercentral.amazon.com/gp/help/help.html?itemID=200164470&ld=SDUSSOADirect
Maria Atienza
59:49
here in Singapore i do not need any certification because it is All natural plants
Watanabe Keiko
01:00:26
I feel many seller is using manufacture in China to sell product in USA. To find the best quality of production, do you request to send a sample from few manufacture/supplier and chose the best one? or stick to one manufacture/supplier to develop own good quality? This is kind of slow though...
Maria Atienza
01:00:30
if i do a Certification test here, it would add to product value, but it's not required to sell here
Joseph - Argon 40
01:04:34
You will need an FDA certification in the US for skin care products before selling in Amazon
Jay Li
01:05:15
How do you deal with unsellable products in FBA, it will be expensive to ask FBA warehouse ship back to you right
Darth
01:05:18
Thanks Ambassadors for the answers!
Raymond Seetoh
01:05:25
Get a US Insurance Company to cover your product. The insurance company will guide you what cert/ labelling you need.
Tan OSN
01:07:07
Due to amazon limitation, how do you guy wow your customer
Alan Lee
01:07:09
Hi Modi you talked about customer service. Do you also engage your own team in US?
Tan OSN
01:07:45
How do you guy give a extremely good customer service within amazon tos?
Diannibien Claire Dormiendo
01:07:48
I'm selling wooden crafts and I am planning to sell it to other country like Aus, are there any certification or requirements before I can sell there? TIA
Modi - Seller Ambassador
01:08:37
Now, we do have a customer service team in the US, who can reply to customers promptly. But for the first couple of years, we used to handle customer service ourselves.
Alan Lee
01:08:43
If we sign up Amazon Seller account in that country, will there be a account manager assign to us?
Darth
01:09:07
Helium10 - Freedom Ticket is pretty solid.
Amber Lim
01:09:39
When you talk about trademark, you are referring to trademarking your brandname within the class of product - correct? Is having a distinctive logo importantly at all?
Amazon - Crystal
01:09:55
Interact with the seller community by join the Seller Ambassador FB group: https://amzn.to/3hWw2vT
Tan OSN
01:10:00
How do you guy give an extremely good customer service within amazon tos?
Alan Lee
01:10:20
Did any one of the speakers have Amazon vendor account?
Modi - Seller Ambassador
01:11:27
jasontayonline.com
Alan Lee
01:11:29
Is it necessary to have vendor seller accounts in addition to seller accounts?
Modi - Seller Ambassador
01:12:47
No Alam, not necessary to have vendor central
Modi - Seller Ambassador
01:12:52
Alan*
Alan Lee
01:13:42
Thanks Modi
Dale
01:15:04
any home products
Kristal Gu
01:16:34
Hi! Is any new sellers interested to start selling together? So we could help each other out if we have problems??
Amazon - Crystal
01:17:53
Join the Seller Ambassador FB group: https://amzn.to/3hWw2vTMeet our Amazon Seller Ambassadors in their meetup sessions: https://amzn.to/2UoHuHS
Michael Joseph Yam
01:18:23
Thank you ambassadors and AMZ SEA for sharing
Mylene Menez 7 AGM Honey Trading
01:18:26
thank you very inspiring
Wilna Tan
01:18:30
\Thank you all
Anis Bamadhaj
01:18:38
Thanks for sharing.
David Ng
01:19:07
Thank you for the sharing session