Seller Roundtable: Adapting your Business in the New Retail Landscape
- Shared screen with speaker view

29:44
in order to go retail, your margins have to enable your business

30:53
Hi Modi, your products are pretty big in size. How do you deal with the FBA cost?

31:39
Hi Alan, good question. We have our warehouses in the US, so we don’t depend on FBA. Most of our orders are shipped FBM.

34:53
When we send shipment to Amazon FBA Fulfilment Centre, should we send in one box, or split into multiple boxes (so that Amazon can allocate several Fulfilment Centres)?

36:19
SO FMB means those seller own a warehouse in USA ? meanwhile FBA is arrange by own country itself?

36:19
My I know the warehouse location in US

36:57
When you first start your business or decide what products to source, do you use those software to help you analyse the data? or you just go with whatever you are already good in?

39:01
SO FMB means those seller own a warehouse in USA ? meanwhile FBA is arrange by own country itself? >> Yes Fulfilled by Manufacturer (FBM) means the seller themselves take care of shipping goods to customer.

39:51
My I know the warehouse location in US >> I just answered that when talking :) We have one in North Carolina (East Coast) and one in California (West Coast)

40:20
Noted with thanks

40:33
When you first start your business or decide what products to source, do you use those software to help you analyse the data? or you just go with whatever you are already good in? >> We don’t do this personally but I know many Seller Ambassadors suggest using Helium6

41:00
Sorry I mean Helium10 :)

42:37
They’re stuck in the US! hahaha

43:23
Hi I’m new to Amazon, was wondering if anyone is kind enough to walk me thru the process of starting a store on Amazon in us?

44:33
Same goes here. I also new to Amazon. How to register as seller on Amazon in US

45:06
Yeah. The FBA is still really new to me. I don’t understand how it works!!

45:39
Hi @Kristal and @Lucien, please start here: https://sell.amazon.com/beginners-guide.html

46:42
Should I place my product into a transparent plastic envelope? So that Amazon can stick labels on this transparent envelope?How many labels will Amazon stick on product throughout the process?What are sizes of the labels?I am using Amazon FBA and Labels by Amazon.My product is HairGrowz pomade, packed in plastic jars (diameter 74mm, height 30mm). Around the jar already has product label (includes information: brand, suggested use, warning, disclaimer, storage instructions, address, manufacturer, retailer, country of origin, etc).

46:56
may i ask, what is the normal margins amazon sellers are dealing with?

48:54
Do you need to have both the UPC/ EAN and also the FNSKU barcodes on your packaging?

50:56
Hi, I am launching my product on 1st August. When would Amazon Honeymoon period actually starts? Is it based on sales start & launch date or when goods check in?? Please advise

53:43
hi my product is an ALL-Natural plant based skincare product THAT I MAKE MYSELF,

54:59
im already selling in Shopee and Lazada, and with hardly any marketing, it is selling, albeit slowly

55:21
i want to go Amazon cos the market there is bigger

55:58
does anyone know any Amazon requirement i need for this skincare product

57:18
its less than a year that i started selling this, and it's just a sideline, but i intend to concentrate seriously on this when i go to Amazon

57:45
Hey Maria, congrats on starting your own brand! Yes, Amazon definitely give you a big opportunity and lets you scale globally. Could you elaborate on what requirements you are mentioning?

58:12
Are you talking about regulatory requirements/ certifications etc?

58:23
yes

58:54
yes modi

58:59
thanks

59:28
Sure. Please refer to this: https://sellercentral.amazon.com/gp/help/help.html?itemID=200164470&ld=SDUSSOADirect

59:49
here in Singapore i do not need any certification because it is All natural plants

01:00:26
I feel many seller is using manufacture in China to sell product in USA. To find the best quality of production, do you request to send a sample from few manufacture/supplier and chose the best one? or stick to one manufacture/supplier to develop own good quality? This is kind of slow though...

01:00:30
if i do a Certification test here, it would add to product value, but it's not required to sell here

01:04:34
You will need an FDA certification in the US for skin care products before selling in Amazon

01:05:15
How do you deal with unsellable products in FBA, it will be expensive to ask FBA warehouse ship back to you right

01:05:18
Thanks Ambassadors for the answers!

01:05:25
Get a US Insurance Company to cover your product. The insurance company will guide you what cert/ labelling you need.

01:07:07
Due to amazon limitation, how do you guy wow your customer

01:07:09
Hi Modi you talked about customer service. Do you also engage your own team in US?

01:07:45
How do you guy give a extremely good customer service within amazon tos?

01:07:48
I'm selling wooden crafts and I am planning to sell it to other country like Aus, are there any certification or requirements before I can sell there? TIA

01:08:37
Now, we do have a customer service team in the US, who can reply to customers promptly. But for the first couple of years, we used to handle customer service ourselves.

01:08:43
If we sign up Amazon Seller account in that country, will there be a account manager assign to us?

01:09:07
Helium10 - Freedom Ticket is pretty solid.

01:09:39
When you talk about trademark, you are referring to trademarking your brandname within the class of product - correct? Is having a distinctive logo importantly at all?

01:09:55
Interact with the seller community by join the Seller Ambassador FB group: https://amzn.to/3hWw2vT

01:10:00
How do you guy give an extremely good customer service within amazon tos?

01:10:20
Did any one of the speakers have Amazon vendor account?

01:11:27
jasontayonline.com

01:11:29
Is it necessary to have vendor seller accounts in addition to seller accounts?

01:12:47
No Alam, not necessary to have vendor central

01:12:52
Alan*

01:13:42
Thanks Modi

01:15:04
any home products

01:16:34
Hi! Is any new sellers interested to start selling together? So we could help each other out if we have problems??

01:17:53
Join the Seller Ambassador FB group: https://amzn.to/3hWw2vTMeet our Amazon Seller Ambassadors in their meetup sessions: https://amzn.to/2UoHuHS

01:18:23
Thank you ambassadors and AMZ SEA for sharing

01:18:26
thank you very inspiring

01:18:30
\Thank you all

01:18:38
Thanks for sharing.

01:19:07
Thank you for the sharing session