Peer-Run Crisis Alternatives: Warm Lines, Respites, Wellness Centers, Community Response Teams, and PAD’s
- Shared screen with speaker view

08:58
Welcome everyone. If you're interested, please introduce yourselves in the chat

09:25
Virginia Cuello from Cambridge working on implementation at Cambridge HEART

09:39
Hi Virginia, welcome

09:42
Cesca here in Victoria, BC. Member of See Spring Mental Wellness Coalition.

10:03
thank you for joining, Cesca

10:29
Hi Anne Turner from Nanaimo, B.C. Canada associated with See Spring Mental Wellness Coalition in Victoria.

10:57
Nice to "meet" you, Anne

11:12
Martinique? awesome. welcome Manuella

11:17
hello, I am from RWANDA, I am national representative of peoples with mental illness here,

11:36
I love our international audience! Welcome Claver

12:10
here in RWANDA WE HAVE AN ASSOCIATION NAMED OPROMAMER

12:24
Good morning, Dean Clickner, Director, Warren Washington Rose House/People USA, Glens Falls, NY. Weather Report: Not 9,000 degrees. A cool 51 with rain

12:31
Millie in Nanaimo, Canada

13:07
Judith Shalitt. , Lakewood NJ. I am a peer who worked as a peer advocate decades ago (before credentialing) and in retirement I was a volunteer on a CONTACT crisis line, which is not peer run or staffed, but does not call for an ambulance or police.

14:15
I grew up in Livingston, NJ Judith :)

16:09
Who is it that is a fellowJerseyite from Elizabeth?

24:48
Please note that you have to pick "Everyone" from the pull-down for all of us to see your messages in the chat.

25:05
I think Zoom defaults to "Hosts and panelists"

25:09
What did Cherene just say about police intervention? Do they ever involve police? How confidential is the warmline?

25:13
Thank You

25:38
Great question Mia. We will talk about that!

25:39
I am in Nebraska

25:55
Who is leading up standardizing warmlines?

27:25
Whenever I see the word "confidential", it scares me. I don't think anything shared is EVER completely confidential.

28:13
Why do you think standardization is important? I think our nervous systems are very similar, and we all have regional cultural differences… Empowerment up here, is allowing folks to figure things out themselves, and not be told how to do stuff… (Denaina Territory/ anchorage, ak.)

28:17
Duty to report?

28:52
But will the crisis lines share they are being tracked? I am sure warmlines will.

29:12
^ ^ transparency!!

29:35
I think people need to feel safe to call in. I didn't tell anyone I was suicidal for fear of being sectioned (committed). That caused me to keep my suicidal thoughts to myself during my breakdown which actually exacerbated the suicidal thoughts.

30:54
That is a great point Mia.

31:26
exactly. Because it is NOT illegal to commit or talk about suicide, so why is this not being challenged in courts

32:05
Yes, and worrying about a call leading to involuntary commitment can prevent people from calling in the first place.

33:11
In my experience, depressed people want to talk about suicide but our loved ones won't let us.

34:39
Yes, and they're also made to feel guilty about what it would do to their relatives. I blamed my relatives for my situation so when people said that it was a reason to do it, not to not do it.

36:10
I spoke on this podcast about suicide, it might be of interest to some. https://youtu.be/ySF63J570X4?t=4320

36:13
Telzio

36:16
iCarol

36:24
Hi everyone! I'm part of the Core Warm Line Leadership group. The major difference between our group and the Copeland Center's group is that the Copeland Center is focused on creating peer support space for Warm Line Leaders and the Core Warm Line Leadership group is focused on advocacy on specific issues related to Peer-Run Warm Lines. We're working on ways to facilitate collaboration between the groups. If you're interested in joining the Core Warm Line Leadership group please email warmline-core-group@googlegroups.com or me at sarah@mentalhealthsf.org. All Peer-Run Warm Line Leaders are welcome!

36:34
Thank you!!

37:14
Very cool Sarah. Thanks for explaining that!

37:39
I was talking to someone a few years ago who was shocked at a mutual acquaintance suicide death. He then went on to say that at a party one time, the subject came up and he said he has never even thought about it and was shocked that quite a few admitted to the thought crossing their minds.

38:18
The "thoughts" are indeed what should be normalized.

39:19
@ Sam, Training needs to happen to folks who have not experienced suicidiality to shift from fear to curiosity…

39:24
Hi all, Yoshiko Miwa from Japan. A freelance journalist with psychosocial and physical disabilities. Twitter @miwachan_info miwachan@protonmail.com

39:25
It's really a difficult problem Sam. The challenge is to create a safe space to talk openly about it, but between the taboos surrounding the issue and the fear of what might happen as a result of bringing it up it can be tough.

41:45
I agree it is difficult. I obviously have difficulty with it, or fears, but I really do not have dominion over another's body and I have no clue about them. But yes, difficult.

42:07
Sometimes people call another state or county because they are afraid the person answering the call could be someone who knows them.

42:46
I think the issues around Abortion are related around what choices people have about their bodies.. Explaining to people about complex systems will help move people to a more flexible response, and hopefully ask for help, to not be alone, but force is NOT TREATMENT! Parents get overwhelmed with what to do with their children, and so don’t get the support in raising their children, and fight to keep their housing, leading to so much stress.. The housing crises, health crises, COVID crises, all pointing too a need to see our interconnectivity, and disconnected systems.

43:20
yes ptery

45:18
psychiatry gets tons of suicides, yet they are not shut down, but independent services risk making headlines

47:18
Psychiatric "help" makes you want to die.

48:23
Individual agencies are community led, rather than institutionalize and controlled by ‘standardizations’. But Whose standards??? Historic information, shows how our medical system was trimmed and so many Black schools, Natural system healers were shut down, leaving mostly white rich powerful arrogant owned. So many of our systems were not designed for the community, but for serving industry..

48:34
absolutely felice. Because it never deals with what is going on. 0 connection

49:16
lol

49:40
omg....

49:46
What if someone asks for advocacy for their situation? I was suicidal because I was being denied reasonable adjustments I needed to access air travel to see an elderly relative (I'm autistic) and nobody was helping me. People treated my reaction to not being listened to as a psychiatric issue and I was on the receiving end of a 10-year hate campaign because I spoke out. People said I needed to change my attitude to the way I was being treated. I was very scared of reaching out but really needed someone to help me advocate for myself but it felt like nobody else experienced what I was experiencing.

53:03
People USA requires classes through the Academy of Peer Services. My staff took 13 Core classes and 5 Electives. They have taken Applied Suicide Intervention Skills Training.

54:10
Mia, there is only one reason you were ignored. Simply because they can and have the power. And many people really are just ignorant to the fact that we all will be affected and respond uniquely to the situation. I had something similar and it does happen all the time. I realize that if it happens to me, it happens ALL the time to a lot of people.

55:08
Do you train other centers that are looking to do this work in their cities? We have a team of 8 responders.

56:12
Those are all reasonable fears.

56:32
So sorry that happened to you Mia, several friends of mine experience autistic sensitivities, and I resonate with the experiences with communications with others, since my Hard of Hearing developed a way of connecting with people that was really different and got me into a lot of trouble!

56:44
Basically I'm an autistic transwoman with issues with my body (I was abused as a child). So when body scanners were installed at airports I became too scared to fly to India to see an elderly relative. I tried campaigning against invasive security and to get reasonable adjustments but lots of people accused me of facilitating terrorism. I internalised these messages and believed the things people told me about myself. I had no idea how to get the advocacy I needed. I eventually got someone to advocate for me but it took nearly 10 years. My advocate got me a meeting at Manchester Airport in the UK and they were able to grant me the adjustments I needed. But Indian airports refused to respond to my advocate so I was unable to make the trip before my relative died. I needed someone to help me find someone who could give me practical support to get the adjustments I needed. Would warmlines have helped with that?

57:21
I'll bring up the advocacy question shortly.

57:42
I was on a Prednisone script and ended up calling a crisis line and she asked if she could send someone to talk with so I said yes and a copcar showed up. handcuffed me and refused to give me my inhalers. NEVER will that happen again.

58:05
@ Mia 🙏🏻🕯️❤️🩹

58:08
That is exactly the kind of bad outcome we don't want Sam.

58:08
I'm over 60 and no junior cop will treat me like that

58:31
Ouch Sam!!

59:46
omg I'm so sorry that happened to you Sam.

01:00:10
Thanks.

01:00:10
Sam, no one should treat you like that. No one should violate our trust or manipulate us.

01:00:40
I'm sorry, my wi-fi disconnected so this might have already been asked, but are there any circumstances at all when peer support calls 911?

01:00:43
@ Mia, Im trans as well, and white, and have traveled so much in the military, cause that was where I was raised inside the American monster.. Ive moved toward lots of connecting through Liberated Life under Rev angel Kyodo williams meditation movement… Liberation cannot happen alone…. Just not possible.

01:01:35
Several of folks like me, since the Rev, is Zen priest who moved into BLM space as a Black Woman and Queer. So she understands complexity, and collective..

01:01:47
This presentation has been excellent. If there is time, could you please explain more details about how you use Telzio and Icarol.

01:03:20
We have our own Care Team in the process, and ways to learn to teach mindfulness in a shared way, so everyone or anyone who wants to lead collective intelligently spaces, that heals our bodies, and the collective body from its dysfunctional disconnect.

01:03:27
That's good, I've often thought those who listen to people like this should be paid.

01:05:07
Not to be too simplistic but much/most of the distress that people experience is in one way or another resulting from a very dysfunctional and archaic white western patriarchal and capitalist system. We help people through one moment and send them back into the boiling pot. I would like to see a non-capitalist matriarchy :-) In a just society we would not need warmlines. Peace and love, all, from Treaty One Territory, also, Winnipeg, Manitoba, Canada.

01:05:47
I totally agree Stan.

01:08:14
True Stan, but what I see a LOT of lately, by psychiatry and nursing etc, also law enforcement is to throw around the words "culturally aware". So lol, does it mean that all of us who originate from different or marginalized cultures, get no labels? No, the word "culturally aware" makes the powers sound "aware".

01:08:21
Great work, great presentation. This is very important work. Thank you for sharing your experience, Cherene and Jeremy❤️

01:09:23
@Stan, Yes, to Kinship,,, and ecosystem awareness,,, which gifts, and takes,, and demands all of our awareness, and presence in the moment….

01:09:54
I have to go - this has been fantastic. The second time I’ve heard Cherene. Would love to hear more about risk aversion and duty to report and anything written or resources for pushing back on these assumptions. Thanks again

01:10:52
Cherene is an excellent speaker.

01:11:24
Awesome

01:11:58
We are in MA

01:12:05
Cambridge MA

01:13:08
Thank you

01:13:22
It's nice to see peers working for non psych areas.

01:13:25
can you have more than one in your state

01:13:26
There’s a book that Peter Breggin wrote, called “The Crazy from the Sane”. It was a landmark book for me to read, in starting to understand that people who do this harm are deeply messed up, but don’t have a way out,, again, being chained to the system by their balls, excuse my language, but don’t have another word. Children are not property, and need villages, I like to say that we are already a village, but we are really cruel to ourselves and each other,,, BLM is bringing the cooking fire to help melt the ice in our hearts and minds…. Something I have reactions to when I am in meeting with ‘professional’. I have that Hypothermic responses, and am unwilling to chill myself down any more…. But find ways to share my rage in the right places and in ways that don’t traumatize, but burn holes in the walls that divide us.

01:15:06
There’s static when Cherena speaks. On and off. . . Okay right now, but wanted to bring to your attention.

01:15:12
Thank you all, I know I haven’t been able to listen as I want and need to.. Im not in this system of organizing, but am an elder in the movement or psychiatric survivors, and having been houseless, but learning what I needed to learn to know what Im doing now, as someone trained in Chinese Medicine… an entirely different system, that places mental health with heart health.

01:17:47
Yes, communications on both sides of our collective system… Thank you Cherene and Jeremy.

01:17:56
How are you funded?

01:21:10
Can they be based in other countries?

01:21:27
Cherene, what do you do to help agencies, law enforcement, other systems partners understand the warm line, as well as what their role should be and should NOT be?

01:21:53
I would love to do it on zoom… since that is a disability support, but then again, zoom is probably monitored… What visual places can be used that won’t be subject to surveillance?

01:24:29
And to stop that emergence…….

01:27:36
Have to go. Thank you, everybody!!!

01:28:04
If you're interested in joining the Core Warm Line Leadership group please email warmline-core-group@googlegroups.com or me at sarah@mentalhealthsf.org. All Peer-Run Warm Line Leaders are welcome!

01:28:06
Creating transparency in the mental health system would really help… no one tracks data and makes it public…. Lots of shame involved by the profession, coming from a collective fear/trauma histories having built up to defend from waking it up.

01:28:16
Sarah, I thought we had to be operating a warmline to join

01:28:23
Sarah Jean Flynn she/her Director of Warm Line Programs at MHASF. I'm so happy to be here and meet you all!

01:28:46
Need to move from ecosystem awareness versus egosystem…

01:29:04
^yes!

01:30:07
Yes Plery

01:30:22
Thank you, this was great!

01:30:43
Thank you Cherene and Jeremy

01:30:47
Thank you for the fantastic information and work!

01:30:55
thanks so much, Cherene and Jeremy!

01:31:04
Can you talk a little bit about the difference between peer response teams and community response teams ?

01:31:10
Thanks Jeremy and Cherene. Well done

01:31:47
Thank you Cherene and Jeremy, all participants

01:32:11
Emotional bullying….

01:32:45
YES!!!!

01:33:03
Housing as a human right!!

01:33:23
Very informative and encouraging. Thank you.🍀

01:33:53
Thank you! Amazing. ❤️

01:33:57
Come out of Right 2 Survive,,, housing justice, and affiliated with WRAP, Western Resource Advocacy Project.. and Poor Magazine…

01:34:44
thank you for creating this space.

01:34:46
many thanks, greatly appreciated