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Peer-Run Crisis Alternatives: Warm Lines, Respites, Wellness Centers, Community Response Teams, and PAD’s - Shared screen with speaker view
Cherene Caraco (she/her) @ PRN
08:58
Welcome everyone. If you're interested, please introduce yourselves in the chat
Virginia Cuello
09:25
Virginia Cuello from Cambridge working on implementation at Cambridge HEART
Cherene Caraco (she/her) @ PRN
09:39
Hi Virginia, welcome
Francesca Simpson
09:42
Cesca here in Victoria, BC. Member of See Spring Mental Wellness Coalition.
Cherene Caraco (she/her) @ PRN
10:03
thank you for joining, Cesca
Anne Turner
10:29
Hi Anne Turner from Nanaimo, B.C. Canada associated with See Spring Mental Wellness Coalition in Victoria.
Cherene Caraco (she/her) @ PRN
10:57
Nice to "meet" you, Anne
Cherene Caraco (she/her) @ PRN
11:12
Martinique? awesome. welcome Manuella
claver Haragirimana
11:17
hello, I am from RWANDA, I am national representative of peoples with mental illness here,
Cherene Caraco (she/her) @ PRN
11:36
I love our international audience! Welcome Claver
claver Haragirimana
12:10
here in RWANDA WE HAVE AN ASSOCIATION NAMED OPROMAMER
Dean Clickner
12:24
Good morning, Dean Clickner, Director, Warren Washington Rose House/People USA, Glens Falls, NY. Weather Report: Not 9,000 degrees. A cool 51 with rain
Millie S
12:31
Millie in Nanaimo, Canada
Judith Shalitt
13:07
Judith Shalitt. , Lakewood NJ. I am a peer who worked as a peer advocate decades ago (before credentialing) and in retirement I was a volunteer on a CONTACT crisis line, which is not peer run or staffed, but does not call for an ambulance or police.
The Family Cafe
14:15
I grew up in Livingston, NJ Judith :)
Judith Shalitt
16:09
Who is it that is a fellowJerseyite from Elizabeth?
The Family Cafe
24:48
Please note that you have to pick "Everyone" from the pull-down for all of us to see your messages in the chat.
The Family Cafe
25:05
I think Zoom defaults to "Hosts and panelists"
Mia Mantri
25:09
What did Cherene just say about police intervention? Do they ever involve police? How confidential is the warmline?
Felice Eliscu
25:13
Thank You
The Family Cafe
25:38
Great question Mia. We will talk about that!
John Ferrone
25:39
I am in Nebraska
Pam Werner
25:55
Who is leading up standardizing warmlines?
sam plover
27:25
Whenever I see the word "confidential", it scares me. I don't think anything shared is EVER completely confidential.
ptery lieght
28:13
Why do you think standardization is important? I think our nervous systems are very similar, and we all have regional cultural differences… Empowerment up here, is allowing folks to figure things out themselves, and not be told how to do stuff… (Denaina Territory/ anchorage, ak.)
Felice Eliscu
28:17
Duty to report?
Pam Werner
28:52
But will the crisis lines share they are being tracked? I am sure warmlines will.
ptery lieght
29:12
^ ^ transparency!!
Mia Mantri
29:35
I think people need to feel safe to call in. I didn't tell anyone I was suicidal for fear of being sectioned (committed). That caused me to keep my suicidal thoughts to myself during my breakdown which actually exacerbated the suicidal thoughts.
The Family Cafe
30:54
That is a great point Mia.
sam plover
31:26
exactly. Because it is NOT illegal to commit or talk about suicide, so why is this not being challenged in courts
The Family Cafe
32:05
Yes, and worrying about a call leading to involuntary commitment can prevent people from calling in the first place.
Francesca Simpson
33:11
In my experience, depressed people want to talk about suicide but our loved ones won't let us.
Mia Mantri
34:39
Yes, and they're also made to feel guilty about what it would do to their relatives. I blamed my relatives for my situation so when people said that it was a reason to do it, not to not do it.
Mia Mantri
36:10
I spoke on this podcast about suicide, it might be of interest to some. https://youtu.be/ySF63J570X4?t=4320
The Family Cafe
36:13
Telzio
The Family Cafe
36:16
iCarol
Sarah Flynn
36:24
Hi everyone! I'm part of the Core Warm Line Leadership group. The major difference between our group and the Copeland Center's group is that the Copeland Center is focused on creating peer support space for Warm Line Leaders and the Core Warm Line Leadership group is focused on advocacy on specific issues related to Peer-Run Warm Lines. We're working on ways to facilitate collaboration between the groups. If you're interested in joining the Core Warm Line Leadership group please email warmline-core-group@googlegroups.com or me at sarah@mentalhealthsf.org. All Peer-Run Warm Line Leaders are welcome!
Katherine Osborne
36:34
Thank you!!
Jeremy - CAFE TAC
37:14
Very cool Sarah. Thanks for explaining that!
sam plover
37:39
I was talking to someone a few years ago who was shocked at a mutual acquaintance suicide death. He then went on to say that at a party one time, the subject came up and he said he has never even thought about it and was shocked that quite a few admitted to the thought crossing their minds.
sam plover
38:18
The "thoughts" are indeed what should be normalized.
ptery lieght
39:19
@ Sam, Training needs to happen to folks who have not experienced suicidiality to shift from fear to curiosity…
Yoshiko Miwa
39:24
Hi all, Yoshiko Miwa from Japan. A freelance journalist with psychosocial and physical disabilities. Twitter @miwachan_info miwachan@protonmail.com
Jeremy - CAFE TAC
39:25
It's really a difficult problem Sam. The challenge is to create a safe space to talk openly about it, but between the taboos surrounding the issue and the fear of what might happen as a result of bringing it up it can be tough.
sam plover
41:45
I agree it is difficult. I obviously have difficulty with it, or fears, but I really do not have dominion over another's body and I have no clue about them. But yes, difficult.
Judith Shalitt
42:07
Sometimes people call another state or county because they are afraid the person answering the call could be someone who knows them.
ptery lieght
42:46
I think the issues around Abortion are related around what choices people have about their bodies.. Explaining to people about complex systems will help move people to a more flexible response, and hopefully ask for help, to not be alone, but force is NOT TREATMENT! Parents get overwhelmed with what to do with their children, and so don’t get the support in raising their children, and fight to keep their housing, leading to so much stress.. The housing crises, health crises, COVID crises, all pointing too a need to see our interconnectivity, and disconnected systems.
sam plover
43:20
yes ptery
sam plover
45:18
psychiatry gets tons of suicides, yet they are not shut down, but independent services risk making headlines
Felice Eliscu
47:18
Psychiatric "help" makes you want to die.
ptery lieght
48:23
Individual agencies are community led, rather than institutionalize and controlled by ‘standardizations’. But Whose standards??? Historic information, shows how our medical system was trimmed and so many Black schools, Natural system healers were shut down, leaving mostly white rich powerful arrogant owned. So many of our systems were not designed for the community, but for serving industry..
sam plover
48:34
absolutely felice. Because it never deals with what is going on. 0 connection
sam plover
49:16
lol
Felice Eliscu
49:40
omg....
Mia Mantri
49:46
What if someone asks for advocacy for their situation? I was suicidal because I was being denied reasonable adjustments I needed to access air travel to see an elderly relative (I'm autistic) and nobody was helping me. People treated my reaction to not being listened to as a psychiatric issue and I was on the receiving end of a 10-year hate campaign because I spoke out. People said I needed to change my attitude to the way I was being treated. I was very scared of reaching out but really needed someone to help me advocate for myself but it felt like nobody else experienced what I was experiencing.
Dean Clickner
53:03
People USA requires classes through the Academy of Peer Services. My staff took 13 Core classes and 5 Electives. They have taken Applied Suicide Intervention Skills Training.
sam plover
54:10
Mia, there is only one reason you were ignored. Simply because they can and have the power. And many people really are just ignorant to the fact that we all will be affected and respond uniquely to the situation. I had something similar and it does happen all the time. I realize that if it happens to me, it happens ALL the time to a lot of people.
Virginia Cuello
55:08
Do you train other centers that are looking to do this work in their cities? We have a team of 8 responders.
Francesca Simpson
56:12
Those are all reasonable fears.
ptery lieght
56:32
So sorry that happened to you Mia, several friends of mine experience autistic sensitivities, and I resonate with the experiences with communications with others, since my Hard of Hearing developed a way of connecting with people that was really different and got me into a lot of trouble!
Mia Mantri
56:44
Basically I'm an autistic transwoman with issues with my body (I was abused as a child). So when body scanners were installed at airports I became too scared to fly to India to see an elderly relative. I tried campaigning against invasive security and to get reasonable adjustments but lots of people accused me of facilitating terrorism. I internalised these messages and believed the things people told me about myself. I had no idea how to get the advocacy I needed. I eventually got someone to advocate for me but it took nearly 10 years. My advocate got me a meeting at Manchester Airport in the UK and they were able to grant me the adjustments I needed. But Indian airports refused to respond to my advocate so I was unable to make the trip before my relative died. I needed someone to help me find someone who could give me practical support to get the adjustments I needed. Would warmlines have helped with that?
Jeremy - CAFE TAC
57:21
I'll bring up the advocacy question shortly.
sam plover
57:42
I was on a Prednisone script and ended up calling a crisis line and she asked if she could send someone to talk with so I said yes and a copcar showed up. handcuffed me and refused to give me my inhalers. NEVER will that happen again.
ptery lieght
58:05
@ Mia 🙏🏻🕯️❤️‍🩹
Jeremy - CAFE TAC
58:08
That is exactly the kind of bad outcome we don't want Sam.
sam plover
58:08
I'm over 60 and no junior cop will treat me like that
ptery lieght
58:31
Ouch Sam!!
Mia Mantri
59:46
omg I'm so sorry that happened to you Sam.
sam plover
01:00:10
Thanks.
Judith Shalitt
01:00:10
Sam, no one should treat you like that. No one should violate our trust or manipulate us.
Francesca Simpson
01:00:40
I'm sorry, my wi-fi disconnected so this might have already been asked, but are there any circumstances at all when peer support calls 911?
ptery lieght
01:00:43
@ Mia, Im trans as well, and white, and have traveled so much in the military, cause that was where I was raised inside the American monster.. Ive moved toward lots of connecting through Liberated Life under Rev angel Kyodo williams meditation movement… Liberation cannot happen alone…. Just not possible.
ptery lieght
01:01:35
Several of folks like me, since the Rev, is Zen priest who moved into BLM space as a Black Woman and Queer. So she understands complexity, and collective..
Judene Shelley
01:01:47
This presentation has been excellent. If there is time, could you please explain more details about how you use Telzio and Icarol.
ptery lieght
01:03:20
We have our own Care Team in the process, and ways to learn to teach mindfulness in a shared way, so everyone or anyone who wants to lead collective intelligently spaces, that heals our bodies, and the collective body from its dysfunctional disconnect.
Mia Mantri
01:03:27
That's good, I've often thought those who listen to people like this should be paid.
Stan Rossowski
01:05:07
Not to be too simplistic but much/most of the distress that people experience is in one way or another resulting from a very dysfunctional and archaic white western patriarchal and capitalist system. We help people through one moment and send them back into the boiling pot. I would like to see a non-capitalist matriarchy :-) In a just society we would not need warmlines. Peace and love, all, from Treaty One Territory, also, Winnipeg, Manitoba, Canada.
Mia Mantri
01:05:47
I totally agree Stan.
sam plover
01:08:14
True Stan, but what I see a LOT of lately, by psychiatry and nursing etc, also law enforcement is to throw around the words "culturally aware". So lol, does it mean that all of us who originate from different or marginalized cultures, get no labels? No, the word "culturally aware" makes the powers sound "aware".
Stan Rossowski
01:08:21
Great work, great presentation. This is very important work. Thank you for sharing your experience, Cherene and Jeremy❤️
ptery lieght
01:09:23
@Stan, Yes, to Kinship,,, and ecosystem awareness,,, which gifts, and takes,, and demands all of our awareness, and presence in the moment….
Anne Janks
01:09:54
I have to go - this has been fantastic. The second time I’ve heard Cherene. Would love to hear more about risk aversion and duty to report and anything written or resources for pushing back on these assumptions. Thanks again
sam plover
01:10:52
Cherene is an excellent speaker.
sam plover
01:11:24
Awesome
Virginia Cuello
01:11:58
We are in MA
Virginia Cuello
01:12:05
Cambridge MA
Virginia Cuello
01:13:08
Thank you
sam plover
01:13:22
It's nice to see peers working for non psych areas.
Myrna Dukes
01:13:25
can you have more than one in your state
ptery lieght
01:13:26
There’s a book that Peter Breggin wrote, called “The Crazy from the Sane”. It was a landmark book for me to read, in starting to understand that people who do this harm are deeply messed up, but don’t have a way out,, again, being chained to the system by their balls, excuse my language, but don’t have another word. Children are not property, and need villages, I like to say that we are already a village, but we are really cruel to ourselves and each other,,, BLM is bringing the cooking fire to help melt the ice in our hearts and minds…. Something I have reactions to when I am in meeting with ‘professional’. I have that Hypothermic responses, and am unwilling to chill myself down any more…. But find ways to share my rage in the right places and in ways that don’t traumatize, but burn holes in the walls that divide us.
Millie S
01:15:06
There’s static when Cherena speaks. On and off. . . Okay right now, but wanted to bring to your attention.
ptery lieght
01:15:12
Thank you all, I know I haven’t been able to listen as I want and need to.. Im not in this system of organizing, but am an elder in the movement or psychiatric survivors, and having been houseless, but learning what I needed to learn to know what Im doing now, as someone trained in Chinese Medicine… an entirely different system, that places mental health with heart health.
ptery lieght
01:17:47
Yes, communications on both sides of our collective system… Thank you Cherene and Jeremy.
Virginia Cuello
01:17:56
How are you funded?
Mia Mantri
01:21:10
Can they be based in other countries?
John Ferrone
01:21:27
Cherene, what do you do to help agencies, law enforcement, other systems partners understand the warm line, as well as what their role should be and should NOT be?
ptery lieght
01:21:53
I would love to do it on zoom… since that is a disability support, but then again, zoom is probably monitored… What visual places can be used that won’t be subject to surveillance?
ptery lieght
01:24:29
And to stop that emergence…….
Francesca Simpson
01:27:36
Have to go. Thank you, everybody!!!
Jeremy - CAFE TAC
01:28:04
If you're interested in joining the Core Warm Line Leadership group please email warmline-core-group@googlegroups.com or me at sarah@mentalhealthsf.org. All Peer-Run Warm Line Leaders are welcome!
ptery lieght
01:28:06
Creating transparency in the mental health system would really help… no one tracks data and makes it public…. Lots of shame involved by the profession, coming from a collective fear/trauma histories having built up to defend from waking it up.
Pam Werner
01:28:16
Sarah, I thought we had to be operating a warmline to join
Sarah Flynn
01:28:23
Sarah Jean Flynn she/her Director of Warm Line Programs at MHASF. I'm so happy to be here and meet you all!
ptery lieght
01:28:46
Need to move from ecosystem awareness versus egosystem…
Sarah Flynn
01:29:04
^yes!
Yoshiko Miwa
01:30:07
Yes Plery
Pam Werner
01:30:22
Thank you, this was great!
Millie S
01:30:43
Thank you Cherene and Jeremy
Mary Dahl
01:30:47
Thank you for the fantastic information and work!
Sarah Flynn
01:30:55
thanks so much, Cherene and Jeremy!
Virginia Cuello
01:31:04
Can you talk a little bit about the difference between peer response teams and community response teams ?
sam plover
01:31:10
Thanks Jeremy and Cherene. Well done
Yoshiko Miwa
01:31:47
Thank you Cherene and Jeremy, all participants
ptery lieght
01:32:11
Emotional bullying….
ptery lieght
01:32:45
YES!!!!
ptery lieght
01:33:03
Housing as a human right!!
Judith Shalitt
01:33:23
Very informative and encouraging. Thank you.🍀
Virginia Cuello
01:33:53
Thank you! Amazing. ❤️
ptery lieght
01:33:57
Come out of Right 2 Survive,,, housing justice, and affiliated with WRAP, Western Resource Advocacy Project.. and Poor Magazine…
Virginia Cuello
01:34:44
thank you for creating this space.
Fiona Walsh
01:34:46
many thanks, greatly appreciated