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Person-Centered Communication in Health Care - Shared screen with speaker view
Robyn Arnold
38:13
Greeting everyone with a smile
Julie Mackinaw
48:42
It is meant to be a burst or extra dosage the first day. 2 tablets the first day then 1 tablet every day after that.
Casey Berberich
57:22
I don't have any questions, but I think the information you are sharing is important and very helpful.
Julie Mackinaw
01:10:07
I think that pictures and illustrations help to show procedures or body parts affected.
Lisa Obrien
01:12:01
Thank you for the great information. I have a 1:00 appointment,
Kristin Michels
01:16:56
Visuals always help me with retention!
Jennifer Saueressig
01:16:56
Thank you for the great information I have to leave for another meeting.
KASEY MILLER
01:16:57
MAP HELEPED FOR SURE
Stephanie Mayfield
01:17:07
He stood up to be on the same level as the patient
Kaylyn Grommesh
01:17:51
he seemed to sympathize with the patient and said it was a long way and made it seem like everyone has trouble finding it. Then wanted to make sure he knew where he was going. Included a map and let him keep it.
Thomas Benjamin
01:17:58
took time to explain and review directions with patient being polite and patient
Lindsey Karlson
01:19:50
He didn't seem as though he was distracted or in a hurry.
Kaylyn Grommesh
01:26:37
Maybe it would have helped to already have the written instructions ready to go when she reviewed instructions so the patient had something to look at while getting the verbal instructions
Julie Mackinaw
01:26:43
I would have had the handout or instructions right there and reviewed it and highlighted things while in person with him. I would also have said both the names of drug Glucophage (Metformin) as people get confused by different name. I would also give a chart for medication administration of times.
Lindsey Karlson
01:27:00
Those are great suggestions!
Lori Hoffert
01:28:35
I like the chunk and check
Thomas Benjamin
01:29:14
chunk and check more effective repeating it helps people remember , going over multiple times in pieces is better
Nicholas Pagnotta
01:29:46
3 minutes, but if felt longer
Lori Hoffert
01:39:15
I think this is where care coordination is a nice option to help bridge some of these gaps
Thomas Benjamin
01:39:29
setting up training with staff with each other to use these techniques then start using it with patients :)
Thomas Benjamin
01:39:44
Agreed Lori
Thomas Benjamin
01:40:33
Nice point Nicholas we do this with patients asking to call if problems or questions arise after surgeries
Darci Bultje
01:41:28
Please click here to complete the series evaluation - https://www.surveymonkey.com/r/PersonCenteredComm22
Robyn Arnold
01:43:20
Thank you Ariel
KASEY MILLER
01:43:41
thank you!
Jody Pearson
01:44:08
Thank you for a great learning opportunity.
Thomas Benjamin
01:45:01
thank you it was a great series and instruction for myself and staff members
Kaylyn Grommesh
01:45:15
Thanks!
Ariel (R-E-L), she/her
01:45:23
Thanks, everyone! So glad to hear it was helpful.