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Seller Roundtable: Biggest Learnings in our Amazon Selling Journey - Shared screen with speaker view
KC, Amazon Seller Ambassador
01:40
Hi Belinda
KC, Amazon Seller Ambassador
01:48
Let's have a quick 1 on 1 session
KC, Amazon Seller Ambassador
02:04
Anything I can help you with?
Belinda Han
05:32
I am in the midst of sourcing for alternative suppliers for car leather accessories and spare parts from Vietnam and china, but I cannot find the correct vendors
KC, Amazon Seller Ambassador
05:47
Can you on your mic?
Belinda Han
05:53
how do I solve this issue?
Belinda Han
06:09
my mic and cam is out of order
KC, Amazon Seller Ambassador
06:15
Too bad..
KC, Amazon Seller Ambassador
06:24
For mic, cam and vendor
KC, Amazon Seller Ambassador
06:40
I'm not really into this sector
KC, Amazon Seller Ambassador
07:04
You can't find the right products? or the quality issue?
KC, Amazon Seller Ambassador
07:18
How about locally?
Belinda Han
07:54
no local vendors available
KC, Amazon Seller Ambassador
08:38
How about local manufacturer?
Belinda Han
09:08
The current supply is from Malaysia only,
KC, Amazon Seller Ambassador
10:04
During covid last year, 1 of my products also having supply issue, I waited a year before the issue got resolved
KC, Amazon Seller Ambassador
11:17
This happen, sometimes. So my lesson is that I always keep 2-3 months of stocks available
Belinda Han
11:51
ok
KC, Amazon Seller Ambassador
11:56
And have multiple suppliers
KC, Amazon Seller Ambassador
26:57
hi everyone
Foo Lung Choe
27:30
Yes
Julius Jorge Em
27:38
Yes, its working
Dianna Tan
27:44
yes
Natalie
27:44
Hi Everyone, welcome to today's roundtable! We'll begin shortly :)
Wilna Tan
27:58
Hi everyone yes
Tina Tan
28:30
who should provide the mfg part no (brand owner or supliers?
Lundle Bolano
28:38
Hi Everyone! Hi Jade! :)
Tina Tan
28:49
where to obtain the seller sku? (1st time brand owner product)
Debbie - Amazon Seller Ambassador
31:13
@tina are you selling your own brand or reselling someone else’s brand?
Tina Tan
31:32
actually I wanted to direct to you Debbie
Tina Tan
31:35
yes
Tina Tan
31:43
I was stucked with the listing for days
Tina Tan
32:02
Our brand
Debbie - Amazon Seller Ambassador
32:31
@tina if it’s your own brand, you can create your own mfg part numbers and SKUs
Tina Tan
32:39
yeah
Tina Tan
32:58
I trying to do this thanks loads, sweetie
Debbie - Amazon Seller Ambassador
33:22
cheers!
Tina Tan
33:32
Debbie, possible to share your email add ?
Tina Tan
33:49
Appreciated, sista
Tina Tan
33:57
tears working with Amazon
Debbie - Amazon Seller Ambassador
34:31
@tina you can message us at our SEA seller ambassadors facebook page and whoever can answer your question can chime in. i’ll watch out for your questions.
Tina Tan
34:51
wanna all to know haha
Jade | Amazon
34:56
@tina please reach out to us on facebook.com/agssea! :)
Tina Tan
36:52
next round, I shall chip in directly at SEA SA for faster response and guidance, thanks
Tina Tan
37:28
May I post a Video on the listing page? or only at the Store?
Tina Tan
38:05
My Background is white but also have our brand small logo
Debbie - Amazon Seller Ambassador
38:12
yes you can post videos in your photos section.
Tina Tan
38:19
noted
Irish Mae Idmilao
38:32
Good afternoon. I signed a contract last year with Kindle Self-Publishing because of the opportunity to sell my book through Amazon. Unfortunately, I was not able to send my manuscript last year because of my doubt if the book will sell or not. Any advise on how I will boost my marketing and sales just in case I decided to publish in sell it through Amazon?
Tina Tan
38:37
thanks, Deb what about white background c/w small logo?
Tina Tan
38:44
I prefer it this way
Tina Tan
39:18
Almost paid a mistake for $1500 on the barcoding
Tina Tan
39:46
going to work w you folks instead of amazon staff
Tina Tan
39:50
moving 4ward
Debbie - Amazon Seller Ambassador
40:18
i don’t think you can have a logo on your main image - you might want to check what the photos requirements are in your seller central help section. @joseph was just talking about it.
Tina Tan
40:36
Amazon approved GTIN exemption w these pics already
Tina Tan
40:47
does it mean is alright? Deb
Debbie - Amazon Seller Ambassador
41:03
@tina it doesn’t mean it’s alright. GTIN exemption approval isn’t related to your product listing images
Tina Tan
41:11
I see
Tina Tan
41:32
headaches, my suppliers (shooting team) already completed cannot redo
Debbie - Amazon Seller Ambassador
42:02
if the logo is printed on your product, that’s fine. but if it is added onto the image, then that’s not OK
Dianna Tan
42:11
Liquidate to 3rd party is that mean sell cheap to 3rd party?
KC, Amazon Seller Ambassador
42:22
Yee
KC, Amazon Seller Ambassador
43:06
Amazon has that option as well. When you try to remove your inventory, 1 of the option is to liquidate them, cheaply.
Tina Tan
44:01
on top
Tina Tan
44:34
so can or cannot?
Tina Tan
44:43
should I show?
Tina Tan
45:04
1st image - nope
Tina Tan
45:14
2nd n subsequent - can right?
Tina Tan
45:19
my suppliers put
Tina Tan
45:24
never ask me
Tina Tan
45:52
okie meaning 1 image no extra logo
Tina Tan
45:55
the rest will have
Tina Tan
46:07
1 video -okie
Tina Tan
46:34
thanks I shall try the 6 or 7th time later
Tina Tan
46:55
🤣😅😂
Tina Tan
47:37
never in my life, gotta repeat so many times, feel liked throwing it away haha
Tina Tan
47:54
yes you right
Tina Tan
48:10
they wont tell u anything, only lead you to read, I scolded them for sure
Tina Tan
48:33
lala is speaking the truth hehe
Jimmy Tan
48:39
Question: Generally I know we cannot associate other brands in your bullet points, but I heard from 1 youtuber said you can associate if it's a compatibility function, example if you are selling a laptop cooler, and you can say like compatible with laptops from Apple, Dell, ASUS, MSI etc.. Is that fine actually? Or do I still risk of getting suspended?
Tina Tan
49:26
I love peoples whom are real
Tina Tan
49:38
you right
Tina Tan
49:41
LOL
Tina Tan
49:53
Since 2020 I have been suffering working w them
Tina Tan
50:04
Hello IM very specific
KC, Amazon Seller Ambassador
51:22
You have to answer very direct, and very honest.
Amir Biran
51:29
Mistake no 1: didn't set up a two step verification and got my acount hijacked
Tina Tan
51:55
lucky mine since day1 2 authen
Debbie - Amazon Seller Ambassador
52:10
@amir ouch! how did u regain control of your account?
Amir Biran
52:14
Make sure you have two steps verification peeps!
Lala- Amazon Seller Ambassador
52:44
Thanks Amir!!! I will do it now, right away!
Howard Lee
54:22
Hi Debbie, do you have to send the products from Country of Origin to eg. Brazil?
Amir Biran
54:31
@Debbie I used the Amazon Seller app to contact Seller Support. It was resolved in a week time but felt like a year ;)
Debbie - Amazon Seller Ambassador
55:24
@howard Brazil currently doesn’t have FBA so i fulfill orders from my 3PL in the UK (US doesn’t ship to Brazil, unfortunately)
Howard Lee
55:48
Thank you for your reply. I will find out more about 3PL
Debbie - Amazon Seller Ambassador
55:49
@amir phew, glad it was resolved!
Howard Lee
56:27
@Debbie how about selling in Canada? Is it ok if my stocks are in US warehouse?
Debbie - Amazon Seller Ambassador
57:07
@howard there’s a NARF (north american remote fulfilment) program you can search in seller central for. That allows you to fulfill canada and mexico orders through your US inventory
KC, Amazon Seller Ambassador
58:02
Yes, you can sell to Canada utilizing US inventory
Andrew Wong
58:05
what exactly is hijack and how to prevent it?
Amazon Seller Ambassador
01:00:16
@Andrew, some time take over your account using your login and password. To prevent this is to set up 2-Step Authentication
Howard Lee
01:01:07
It’s good quality to have resilience in FBA, however, when do you know if a product is not doing well? To cut losses like from PPC?
Howard Lee
01:06:43
Thank you for sharing!
Howard Lee
01:11:39
Understand thanks Lala
Jimmy Tan
01:13:08
Anyone has experience on the below? Generally I know we cannot associate other brands in your listing's bullet points, but I heard from 1 youtuber said you can associate if it's a compatibility function, example if you are selling a laptop cooler, and you can say like compatible with laptops from Apple, Dell, ASUS, MSI etc.. Is that fine actually? Or do I still risk of getting suspended?
Tina Tan
01:13:32
Can I speak?
Tina Tan
01:14:11
What is the difference of having our GTIN esp in the US market?
Tina Tan
01:14:33
Is Design necessary to protect?
Tina Tan
01:14:43
My next stop is US
Jimmy Tan
01:15:10
Alright, thanks KC
RAJAN BALIAH
01:16:57
is there any whatsapp Group for new sellers from Sg, Malaysia n Asia?
Foo Lung Choe
01:17:03
I spend thousands on PPC, but despite optimizing the negative keywords everyday, my manual PPC on the selected keywords is performing worse than auto PPC. Is there any better way to advertise my product without spending a bomb.
KC, Amazon Seller Ambassador
01:17:21
Rajan, we do have a telegram group
Howard Lee
01:18:34
You can buy 1 UPC barcode, only USD 5
Howard Lee
01:18:51
No need spend more than 1k
Julius Jorge Em
01:19:11
where did you get your barcode?
RAJAN BALIAH
01:19:15
KC can you add me or May I know the channel?Rajan Baliah
Julius Jorge Em
01:19:28
GS1?
RAJAN BALIAH
01:19:46
So is it ok to buy cheap barcode or not?
KC, Amazon Seller Ambassador
01:20:01
Jade, can you help Rajan with the telegram group?
Howard Lee
01:20:05
Yes GS1
Jade | Amazon
01:20:23
Sure thing! Rajan do you have a telegram account? Are you able to provide me with your Telegram handle?
Howard Lee
01:20:25
Do not buy cheap Barcode, amazon does not approve it
Howard Lee
01:21:18
Hi Jade, could u add me in the telegram channel too @Howardleewh
Jimmy Tan
01:21:56
@Howard where can you get a legit single GS1 barcode at USD5?
Foo Lung Choe
01:22:21
Yes, I have spent in all different advertising, from PPC to video, not working well.
Alanis Chin
01:22:56
Hi Jade, possible to have your email address please?
Jimmy Tan
01:23:09
Cheapest legit channel I found is GS1 US at USD30 per UPC
RAJAN BALIAH
01:23:25
what is the fb group name?
Tina Tan
01:23:37
tinatan
RAJAN BALIAH
01:23:53
how about creating a whatsapp group?+60124317355
Debbie - Amazon Seller Ambassador
01:24:01
facebook.com/agssea
Tina Tan
01:24:25
thank all again :)
Howard Lee
01:24:38
Thank you
Julius Jorge Em
01:24:40
thank you Jade! Thank you everyone
Jimmy Tan
01:24:40
Thanks all
Foo Lung Choe
01:24:42
Thank you
RAJAN BALIAH
01:24:45
pls share qr code
RAJAN BALIAH
01:24:49
thanks
Ming Hee Tan
01:25:16
telegram - tmheee