Zoom Logo

ADA and Airlines Forum - Shared screen with speaker view
California Alliance for Retired Americans
54:52
View our ADA Forum Agenda Here: https://bit.ly/ADAForumAgenda
*Jessica Lehman, SDA (she/her)
56:29
Please note you can turn on captions too. Write other access needs for this meeting in the chat.
California Alliance for Retired Americans
57:56
WELCOME FRIENDS!
California Alliance for Retired Americans
58:00
View our ADA Forum Agenda Here: https://bit.ly/ADAForumAgenda
Mary Helen Barro
58:29
Is the Federal Government document available in Spanish?
Alyce Brown
01:01:34
Add closed captioning
Valeeta Pharr
01:01:54
Thanks to all the many advocates and organizations addressing these life giving webinars!!! Val CARA & CSEA Member
*Susan Pfeifer (she/her)
01:01:59
Alyce - I think the captioning is on. Let us know if it is not.
Christine Fitzgerald, Community Advocate
01:02:13
Possible to turn on open captioning for those who need it?
*Jessica Lehman, SDA (she/her)
01:02:55
Captions are open! Go to the bottom of your screen, click on More, then choose Captions --> Show captions
California Alliance for Retired Americans
01:07:25
View our ADA Forum Agenda Here: https://bit.ly/ADAForumAgenda
*Jessica Lehman, SDA (she/her)
01:07:26
Are there any Deaf folks here needing ASL?
*Jennifer Kumiyama - HIH: She/Her
01:11:29
Please keep in touch to keep this conversation going!https://linktr.ee/JenniferKumiyama
Christine Fitzgerald, Community Advocate
01:12:14
Please pin the ASL interpreter
Kayla Shore
01:13:40
Jennifer, thank you for sharing your personal experience and continuing to shine a light on the impact civil & human rights failures of the airlines
Christine Fitzgerald, Community Advocate
01:13:58
No, but are you sure no one is?!
*Jessica Lehman, SDA (she/her)
01:16:29
** Are any Deaf folks here using ASL?
Christine Fitzgerald, Community Advocate
01:16:40
Lol, bad ju, ju
*Susan Pfeifer (she/her)
01:17:26
If you want to propose a question to one of the panelists, you can post it here.
*Jessica Lehman, SDA (she/her)
01:18:24
I want to know who are the 30% of people who have never had a wheelchair or scooter damaged! ;)
Mary Helen Barro
01:18:37
A definitive way to get the airline industry to make desired improvements is to UNITE and target ONE airline (United Airlines). Recruit the disabled and supporters. ALL MUST AGREE TO BOYCOT THE TARGET AIRLINE UNTIL DESIRED IMPROVEMENTS ARE COMPLETELY IMPLEMENTED, INCLUDING AIRLINE EMPLOYMENT TRAINING. Money is at the bottom of it all. If the TARGET airline loses a ton of money, things will change. PUBLICIZE THE BOYCOTT IN ENGLISH, SPANISH AND OTHER LANGUAGES. I've targeted national corporations like this. It works. Let me know if I can be of help. Mary Helen Barro maryhelenbarro2015@gmail.com.
Herbert Weiner
01:18:47
Doesn't the aircraft industry also have responsibility, due to its lack of design and accommodation for disabled individuals?
Joe Kunzler
01:19:10
If any of you want to be interviewed about this, e-mail me at joe.k@simpleflying.com
Danett Abbott-Wicker
01:19:28
This is horrendous!
Herbert Weiner
01:20:36
Shouldn't the airlines be responsible fot damaged wheelchairs and other related devices? In my opinion, the individuals should be monetarily compensated in addition to having broken devices repaired.
Christine Fitzgerald, Community Advocate
01:21:08
This is a forum for people with disabilities….. ironic that not everything is on at the start- I do understand if no one needs something, but it doesn’t mean someone else does…. I need to stop- I use text to speech,, so listening to what I write is interfering with my listening to the speakers. :-)
Mary Helen Barro
01:21:26
Even if they are made accountable, they will only do the minimum, and not truly meet the needs of the disabled person.
*Jessica Lehman, SDA (she/her)
01:21:43
I'm sorry. Captions were on at the start, and we had 2 ASL interpreters confirmed but one has not shown up.
Christine Fitzgerald, Community Advocate
01:24:21
Would like to join that committee!!
Mary Helen Barro
01:24:34
Unless we organize and conduct a well-advertised BOYCOTT AGAINST ONE TARGET AIRLINE CARRIER, the entire industry will be slowly dragged kicking and screaming into compliance.
*Susan Pfeifer (she/her)
01:31:51
YOU CAN DOWNLOAD THE AIRLINE PASSENGERS WITH DISABILITIES BILL OF RIGHTS HERE;
*Susan Pfeifer (she/her)
01:31:51
bit.ly/PassengersBillofRights
Danielle Rice
01:33:24
While Ms Wheelchair USA 2020-2021, United Airlines, completely mangled my wheelchair on a flight to Ohio (across the country from my home state of Washington). Despite the fact only 3 wheels could touch the ground after they bent not only a wheel, but also the frame itself, they spoke to me dismissively and exceedingly rude, speaking to me as if I also had a cognitive disability (I do not), and attempting to send me to my event without my own wheelchair (they attemptedto claim they had to keep it or my claim with them would be nullinvoid), but instead send mea hospital style wheelchair that is not adequate for my spinal cord injury, even after I explained a medical condition. If not for me being able to pass my phone over to the executive director of Ms. Wheelchair USA, I would have been in a horrible situation. United Airlines only cared after the Ms. Wheelchair USA social media posts drew a lot of attention. after it was resolved, they have blocked me on social media.
Jerilyn Stapleton
01:35:36
I can't copy or download the bill or rights ?
Sheri Burns
01:37:50
https://www.transportation.gov/airconsumer/disabilitybillofrights
*Susan Pfeifer (she/her)
01:37:55
Type this link into your browser: bit.ly/PassengersBillofRights
Mary Helen Barro
01:38:13
I copied the link and entered it on Google. Easily downloaded it.
*Susan Pfeifer (she/her)
01:38:49
Here is the link: https://www.transportation.gov/airconsumer/disabilitybillofrights
California Alliance for Retired Americans
01:38:55
bit.ly/PassengersBillofRights
*Jessica Lehman, SDA (she/her)
01:38:59
https://bit.ly/PassengersBillofRights
California Alliance for Retired Americans
01:39:19
Thank you Jessica!
*Susan Pfeifer (she/her)
01:40:42
Thank you, Jessica!
Kathy Dunn - San Diego
01:40:57
Worked 28 years in a VA SCI Center and many of oour patients flew to get to our center for care and their annual evaluations. I can remember at least 3 of our Veterans who were not only dropped during these aisle chair “transfers” but also broke a hip during these episodes, requiring long hospitalizations. Many more reported being dropped but without serious injuries…they were lucky.
Kayla Shore
01:41:06
Danielle, thanks for sharing your story in the chat—truly despicable behavior by the airlines.
Danielle Rice
01:42:38
I was also dropped on a ramp (on my back), when boarding an airplane last week. I was uninjured, but the staff member they had bringing me up the ramp in an aisle chair was new and had never even practiced bringing someone up the ramp. I was their "practice". As a caregiver who used to be in middle management and used to run staff orientations, there is no excuse for that much of a lack of training.
Joe Kunzler
01:43:09
Why not open up the ADA?
Mary Helen Barro
01:45:08
BE SURE AND VOTE!!! IF KEVIN McCARTHY AND THE REPUBLICANS CONTROL THE HOUSE, HE HAS STATED HE WILL CHOP SOCIAL SECURITY AND MEDICARE. SURELY, McCARTHY AND HIS BAND WILL STAND WITH THE AIRLINES, AND NOT THE DISABLED.
Kathy Dunn - San Diego
01:46:16
I often traveled with my parents. My mother had severe MS. Once another passenger took her wheelchair from the area right outside the plane, and my dad had to chase them all the way to the curb to get it back. After that our procedure was for my dad to get off the plane immediately on landing, and I would stay with my mother to supervise and direct the transfer to the airfare, while my dad guarded the wheelchair. But not everyone travels with others, and the person traveling alone is at the mercy of the poor procedures of the airlines.
Kathy Dunn - San Diego
01:47:10
Aisle chair, not airline above!
*Susan Pfeifer (she/her)
01:47:12
QUESTION: What is being done to improve disabled passenger access to laveratories in flight?
Kathy Dunn - San Diego
01:48:34
What about requiring the lifts designed for airplanes that are used in other countries?
Pamela ROOD
01:48:59
There are multiple Republican proposals to cut, make funding discretionary, "sunset," etc Medicare and Social Security, which they have been publicizing recently. Vote Blue!
Angela Gardner👓
01:50:10
Disability organizations must meet directly with the Airlines. Just waiting on government agencies to implement rules and regulations a wait and see approach is not enough. A law is also needed like the ADA to have airlines comply.
Goldie House - CFILC (he/him)
01:50:55
Safer and less liability on them for us to use our chair onboard
Elissa Matross
01:52:22
My husband was in a wheelchair at Heathrow this summer. He got separated from his wallet and watch at security. He got them back just before boarding. Security protocols need to be improved for people with disabilities.
Goldie House - CFILC (he/him)
01:52:36
many are just trying to get on a plane for the 1st time
Danielle Rice
01:53:05
Is there somewhere specific that stories are being collected to help this along? Filing a dept. of transportation complaint doesn't go far, historically speaking.
Kathy Dunn - San Diego
01:53:20
There are better airlines than others though. We have had good experiences with Southwest and Alaska. On the other hand American sucks.
*Susan Pfeifer (she/her)
01:54:04
QUESTION: When will it be possible for passengers in wheelchairs to stow their wheelchair folded on the plane so it does not go into the baggage compartment where it can be damaged?
Mary Helen Barro
01:54:14
JUST BOYCOTT ONE AIRLINE, NOT ALL OF THEM. IF WE FOCUS ON ONE AIRLINE TO BOYCOTT, IT WILL BE EFFECTIVE AS AN EXAMPLE AND ALSO THE INSENSITIVITY AND DISRESPECT CURRENTLY PRACTICED BY AIRLINES AND THEIR INATTENTIVE STAFF.
Mary Helen Barro
01:56:27
ALSO, WE CAN ASK OUR SUPPORTERS TO ALSO BOYCOTT THE TARGETED AIRLINE. SO THAT AIRLINE WILL ALSO LOSE BUSINESS FROM THE GENERAL COMMUNITY, NOT JUST THE DISABLED. I'M SURE IF THE GENERAL PUBLIC BECOMES AWARE OF THE OUTRAGEOUS WAY THE DISABLE ARE BEING TREATED, THEY WOULD SUPPORT ANY OF OUR EFFORTS.
Mary Helen Barro
01:58:19
SO SAD THIS HAS TAKEN SO VERY LONG. IT WILL ALSO TAKE YEARS FOR THE AIRLINES TO COMPLY. THEY WILL DRAG THEIR FEET AS LONG AS THEY CAN.
Angela Gardner👓
01:58:27
This is why a law is needed because rules in government agencies can change depending on which President is in office and if the appointed Secertary of Transportation is about making sure the needs of the people are addressed or do they support corporations right to do whatever they want.
Herbert Weiner
01:59:39
Boeing was under fire for accidents in the past. I am wondering how accommodating is aircraft design for the physically impaired. For example, shouldn
Mary Helen Barro
01:59:48
LAWS ARE ONLY AS GOOD AS THEY ARE COMPLIED WITH. THE AIRLINE INDUSTRY WILL HAVE THE SUPPORT OF THEIR FRIENDS IN CONGRESS. LOTS OF MONEY WILL GO INTO CAMPAIGNS. BEEN THERE!!!
Mae Pennington (she/her) - Sibling Transformation Project
01:59:48
In addition to the issue of airplanes being physically inaccessible, my family (like many many other folks) runs into financial inaccessibility of airplane travel. And I can’t tell you how many times I’ve heard nondisabled people assume that of course there MUST be discounted tickets for people with disabilities *eyeroll*
*Susan Pfeifer (she/her)
01:59:57
QUESTION: Is there any legislation being worked on to address in Congress that can help? If so, who is writing it?
Mary Helen Barro
02:01:36
KELLY,
Herbert Weiner
02:02:19
'I apologize for my broken comment above. Shouldn
Mary Helen Barro
02:03:38
KELLY, I THINK YOU ARE MISTAKEN ABOUT A BOYCOTT. IT WILL WORK IF WE FOCUS ON ONE AIRLINE, AND PUBLICIZE THAT WE ARE BOYCOTTING THAT PARTICULAR AIRLINE AS AN EXAMPLE. ONCE THE MEDIA PICKS UP THE STORY AND THE PUBLIC REALIZES THE DEGREE OF THE ABUSE, THE GENERAL PUBLIC WILL ALSO BOYCOTT THAT AIRLINE.
Herbert Weiner
02:04:05
Shouldn't there be bathrooms and other aspects of the airline that reflect the needs of the disabled?
Sascha Bittner
02:06:04
just fy, this is a non partisan event
Mary Helen Barro
02:07:07
I HAVE ANOTHER MEETING. GOOD LUCK TO YOU ALL. MARY HELEN
Ligia Montano
02:08:40
Bye everyone, thank you for this important information
Heather Ansley, PVA (she/her)
02:09:03
PVA's story portal: air-access.org or pva.org/airtravel.
Goldie House - CFILC (he/him)
02:09:36
as tax payers unable to utilize theses services. is there a fear of who's going to eat the modification costs?
Angela Gardner👓
02:11:42
That is a good point, can PVA work together with unions that represent airline workers get their endorsement of the Access to Airlines Amendments Act?
Goldie House - CFILC (he/him)
02:14:15
as accommodations, how will they off-set fare rates?
Herbert Weiner
02:14:55
Airline design should accommodate everyone, including the disabled. As a passenger without major impairments, I have found that airlines can sometimes be uncomfortable to the point that I can't wait to get to my destination! This is even more uncomfortable for those who are disabled. Aircraft design in my opinion is on the cheap. This also affects the flight attendants and those who serve on the airlines.
*Jessica Lehman, SDA (she/her)
02:15:02
What was United supposed to start doing? I didn't follow.
Pamela ROOD
02:15:41
Communication with those who cannot see or hear.
Goldie House - CFILC (he/him)
02:16:27
Thank you Advocates for being here today.
Christine Duffy
02:17:18
new York here:) question: getting into terminal is important to accessibility. I recently travelled round trip NY to Nashville. Bothe airports prohibit limo / uber / lyft citing FAA regulations. But non disabled can pick up/drop off.
Danielle Rice
02:19:13
I honestly feel like there needs to be somewhere on social media where advocates for accessible airline travel connect. We would be much stronger together, and applying social media pressure by sharing stories and garnering public support is sometimes much stronger than boycotting, etc., because they want to have a good reputation in the public eye.
Mae Pennington (she/her) - Sibling Transformation Project
02:20:02
Thank you for sharing all of this info and thank you SDA, HiH, and CARA for organizing! I’m going to go share the bill of rights with our communities. Have a good afternoon, all!
CJ Barker (she/her)
02:20:58
I'd like to know if the issue of way finding in the airport came up at all?This is a constant issue for me and many others, especially those with chronic illness and fatigue. Flights are not accessible if you can't find your gate or how to get there- and having to use too many spoons for that can exacerbate many other risks of travel.
Angela Gardner👓
02:22:10
We should not have to wait 2 years for rules for accessible travel. That is not ok. There needs to be more organizing and coalition building between disability organizations and PVA as well as unions representing airline employees to get this law passed and current rules implemented.
Christine Duffy
02:22:37
please ask about uber/lyft drop off at terminals
Zian Chavez
02:22:50
Thank you for a great presentation!
Emma Harper she/her/hers
02:22:59
Good info! Thanks Hene and Susan! I’ve learned a lot!
Ligia Andrade Zuniga
02:23:11
Thank you!
Christine Duffy
02:23:22
link for bill of rights please
Alyce Brown
02:23:39
Thank you all very informative. Yes indeed we need to keep up with the questions
Angela Gardner👓
02:23:41
Thank you Hand in Hand CARA and PVA for this webinar.
*Susan Pfeifer (she/her)
02:23:41
https://bit.ly/PassengersBillofRights
Tina Martin
02:23:54
Thank you for organizing and facilitating this. It was very informative! I do hope to hear follow-up on the mobility scooter.
California Alliance for Retired Americans
02:24:00
https://bit.ly/PassengersBillofRights
Joe Kunzler
02:24:17
Thank you!
Kathy Dunn - San Diego
02:24:19
90% of the time the compartment inside the cabin for a folding wheelchair is already filled by the cabin stewards’ luggage, and they refuse to remove it to accommodate the wheelchair.
Pamela ROOD
02:24:35
Thank you for a very informative and necessary seminar!
Elissa Matross
02:24:38
Thanks all