Zoom Logo

Club Support Webinar - electronic payments - Shared screen with speaker view
Deb Hibberd
01:13:22
Sorry but how do I put my hand up for a question
Jane Moseley
01:13:46
What do you do about membership forms when using electronic payments?
Ian Wyatt
01:13:52
Click hand icon at bottom of screen.
Fynn.Codes
01:13:56
Hi Deb, if you're on an ipad, it;s under the reactions icon, or it was.
Deb Hibberd
01:14:14
thanks
Jonathan White
01:15:41
The clubs I've belonged to did away with annual membership forms a few years ago.
Adrian Wilson
01:15:53
Jane Moseley.: we (Northumbrian Mountaineering Club) also use GoCardless and a Google form for membership form completion which has a link to the GoCardless sign up form.
Fynn.Codes
01:19:30
we ( The Climbers Club ) use a combination of many things. Actively transitioning from a dedicated bureau (paper/file based) to gocardless via a members portal-WIP. This is to save admin time, data security and overall compliance imrovements.
Jonathan White
01:24:05
Some clubs do have a reasonable proportion of inactive members who are content to remain members to support the club and receive news, journals, etc. One club I belong to doesn't even require members to still be alive - so long as they keep paying (which happens surprisingly often - probably from joint accounts)!
Adrian Wilson
01:24:38
Agree with Julian on the options available response to Deb H. GoCardless was the best low volume option when we adopted it 2013/2014. Recent increases looks like our total annual cost will be ~£147 compared to ~£102 currently. We have 200 members and use GoCardless for all membership fees, all meets, t-shirts, guidebooks, etc. Still good value for the service provided IMHO
Fynn.Codes
01:26:00
Have to compare cost to a volunteers time. That and GoCardless lead the way on the interface and setup/members ease too. :)
Roy Denney (YRC)
01:26:13
My club is very much the same. Very few people resign which is why as Editor i had 30 pages of obituaries in the last journal
Fynn.Codes
01:29:35
They also have instant payments if the memerbs bank supports it. Handy for signup/registration and capturing the intent to join there and then :)
Roy Denney (YRC)
01:32:57
it is essentila thta your d
Roy Denney (YRC)
01:34:20
DD reference identifies you. I have spent ages trying to identify a payment when the ref only assisted the i nstigater
Jonathan White
01:49:43
You were up to 63 members by the end of September!
Deb Hibberd
01:52:40
We do both
Deb Hibberd
01:53:29
Our trip organiser has a list with them on the trip
Deb Hibberd
02:00:30
Why don’t you send your annual mailing electronically and save the paper and expense?
Dorian Thomas
02:01:56
If you use Pay Pal make sure that payments made under Friends & Family so not to be charged a fee...….
Fynn.Codes
02:02:01
Kirsty, small risk of someone doing a chargeback. Have to have non tangible goods in the description to reduce.
Hazel (Pinnacle Club)
02:02:01
The issue of ethical banking. We are with HSBC which is dreadful in terms of investment in fossil fuels. Is this a topic that will be covered in your climate change webinar?
Deb Hibberd
02:03:26
Many thanks very useful
chris elliott
02:03:57
Our club asked the BMC to lead on DD's 2 years ago... nothing happened
Fynn.Codes
02:04:22
Thanks all