IT field service organizations are at a crossroads. Costs continue to go up and margins are harder than ever to maintain – yet service leaders are expected to deliver quality outcomes at a price that’s competitive but also profitable. There is a path forward, and it’s one savvy service leaders have leveraged to slash labor costs, boost efficiency, and protect profitability.
Join Field Nation as we discuss:
- The pros and cons of traditional field service labor models
- Why augmenting with on-demand talent is the answer
- How two best-in-class service organizations used on-demand talent to operate at scale and deliver an exceptional customer experience