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The Road Ahead - Part 2 - Reviewing the stages of Disclosure and the complaints process.

This is the second part of the “2023 The Road Ahead” four-part knowledge webinar series for financial advisers with a webinar on Disclosure and how it is provided to the client in the advice process. This is an important component of being licensed in the new regime.

This webinar will provide an opportunity to review the stages of disclosure in your business and advice process. In 2021 you were required to make significant changes to how you disclose to both the public and your clients. This webinar will provide you will assurance the initial changes that were implemented in 2021 to the disclosure process are fit for purpose.

We will also review the internal complaints process to see how this is working across the sector, including the escalation of complaints to your Disputes Resolution Scheme Partners.

Let’s see how this process has evolved and share some tips of what is working well now that we have been using the four stages of disclosure for the past two years.

Joining us on this webinar
Tony Lane, Chief Risk Officer, Squirrel
Peter Lee, Director, Financial Planner, Ethical Investing NZ

Don’t miss out on this knowledge series which will provide you with confidence that you are on track for continuing to meet the requirements of your licensing conditions and best business practice in the new regime.

Free for Financial Advice Members and $50+gst for non-members.

Feb 8, 2023 10:00 AM in Auckland, Wellington