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Topic
Retain Customers and Partners with a Results-Driven Learning Strategy
Date & Time
Selected Sessions:
Jun 1, 2023 05:00 PM
Description
According to new Brandon Hall Group research, more than 75% of organizations deliver learning to people outside their workforce, including customers, franchisees, partners, distributors and resellers.
But how can you demonstrate learning’s impact? A results-driven external learning strategy is the key to increasing revenue and reducing cost and risk. In this webinar, you’ll discover how companies can definitively quantify the value of external learning investments by measuring everything from churn reduction to product engagement to partner performance.
Join Seth Johnson, VP of Customer Experience at LearnUpon, and Claude Werder, Senior VP and Principal Analyst for Brandon Hall Group, for this June 1st event.
You’ll learn how to:
● Develop a results-driven learning strategy for the extended enterprise
● Identify the key metrics for measuring success in external learning
● Optimize your external learning programs to drive positive business outcomes
● Create a stronger business case for investment in learning