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The WAV Group CXI: Driving MLS Success through Customer Experience
When you participate in the WAV Group Customer Experience Index for MLS you receive the most comprehensive local customer experience report available in the industry today. Filled with data and recommendations that you can use to improve the MLS experience for your subscribers, each report provides both high level and detailed information about all the key functions of your organization.

WAV Group's founding partner and MLS expert, Marilyn Wilson, along with special guest MetroList President and CEO, Dave Howe, will review the 7 key performance indicators that the report tracks. These indicators include customer service, training, responsiveness, and data quality. You will receive more than just a score – each category will also provide actionable insights, along with hundreds of open-ended responses that reveal the specific challenges your subscribers are facing.

The best part is that WAV Group leverages this program across the US and Canadian markets, allowing us to offer an affordable pricing structure based.

No matter the size of your organization, come take a look behind the cover of the WAV Group Customer Experience Report


Register Now

Mar 30, 2023 11:00 AM in Pacific Time (US and Canada)

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