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Modernizing Your Business Operations (Snohomish, WA)

The city of Snohomish has partnered with Retail Strategies to provide Small Business Support training for our local merchants and entrepreneurs. Modern technology has infiltrated almost all facets of our everyday lives; changing everything from how we learn to how we shop.

As a small business owner, you likely use several tech tools in your personal life - but are you harnessing the full power of new technologies in your business life?

Many small business owners utilize traditional cash registers to monitor their sales and create transactions, yet savvy owners use an integrated Point of Sale (POS) system to better understand their sales trends, available inventory, and to create customer personas. Moreover, mobile solutions offered by these systems enhance the customer experience with quick checkout options and integrated customer programs.

Utilizing these systems makes an omni-channel retail presence possible, better automated, and keeps all channels operationally in one place (in store transactions, online presence and sales, and social media/digital communications management.) These integrated systems are affordable and sometimes less expensive than the many software and hardware devices small business owners are accustomed to utilizing.

During this 60-minute live virtual training, Jenn Gregory will highlight new and practical technologies that will help automate your business operations and level up the customer experience.

Topics covered:
• Integrated Point of Sale systems
• Location-Based Technology
• Security
• Social Media

May 17, 2022 09:00 AM in Pacific Time (US and Canada)