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Operationalizing Health Equity Practices: A three-part series for hospital quality and operational leaders

Achieving health equity by reducing and eliminating health disparities is an important overarching goal for federal and private payers alike; therefore, hospitals and healthcare organizations must implement practices that support this goal. Identifying health disparities requires mastering basic practices such as collecting accurate and complete patient demographic data including race, ethnicity and language (REAL). More advanced practices such as regularly stratifying quality measures by patient demographics and reporting and monitoring outcomes allows healthcare organizations to begin to address potential disparities in outcomes. Operationalizing these and other practices that support the goal of achieving health equity accelerate and amplify improvements in patient outcomes while also improving the bottom line.