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Make It A Great Day: Excellence in Customer Service, Holiday Edition
October 3rd - 7th is National Customer Service Week! To celebrate, we're offering Make It A Great Day: Excellence in Customer Service, Holiday Edition. Learn the Six Key Steps of Excellence in Customer Service and how you can use them this holiday season. Create and make a good first and last impression that will help build more loyalty to your brand and grow your business.

• How to create an authentic dialogue and greeting specifically for your business
• Creating a "WOW" experience with your customers, guests, or clients
• Six Key Steps of Excellence in Customer Service
• The secret meaning of GREAT and how to apply it in your business
• Customer service phrases and wording that make your customers feel valued
• Keep it "Texas Friendly" while engaging with your customers, guests, or clients

Presented by Anna Hay, Founder & Owner of Learn THE Ropes

Funded in part through the State of Texas and a Cooperative Agreement with the U.S. Small Business Administration. Reasonable accommodations for persons with disabilities or limited English proficiency will be made if requested at least two weeks in advance. Contact Ashton Everett at (361) 698-2422 or sbdc@delmar.edu.

Oct 4, 2022 10:00 AM in Central Time (US and Canada)

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By registering for this event and providing your information, you acknowledge and agree Del Mar College Small Business Development Center (DMC SBDC) reserves the right to contact you by any means for DMC SBDC related services. DMC SBDC also reserves the right to exclude you from this or future events if DMC SBDC in its sole discretion determines your participation or behavior creates a disruption or hinders the presentation of content by other attendees. Furthermore, by participating in this event, you acknowledge and agree to grant DMC SBDC the right to record, film, live stream, photograph, or capture your likeness during this event to distribute, broadcast, used, or otherwise disseminate, in perpetuity, such media without any further approval from you or any payment to you.