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Innovations in Virtual Care: Implications for improving quality of mental health services
This session will highlight five projects that were funded through the 2021-2022 Innovation Initiatives of the Knowledge Institute on Child and Youth Mental Health and Addictions, focusing on virtual care. Panelists will describe their innovative solutions to the shift to virtual care, and share their lessons learned in improving the quality of mental health services. Projects include virtual psychoeducation for young people with mental health and substance use challenges, cognitive behaviour therapy using virtual reality, asynchronous virtual dialectical behaviour therapy, an analysis of improving access from having virtual care, and practical considerationsfor improving therapeutic alliance in virtual care.

Feb 7, 2023 12:00 PM in Eastern Time (US and Canada)

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Dr. Evangeline Danseco
Senior Child & Youth Mental Health Researcher @Knowledge Institute on Child and Youth Mental Health and Addictions
Dr. Evangeline Danseco is a Senior Child & Youth Mental Health Researcher at the Knowledge Institute on Child and Youth Mental Health and Addictions. She is a Credentialed Evaluator through the Canadian Evaluation Society. She has led various projects relating to evaluation and performance measurement such as the scan of organizational practices in advancing racial equity, the evaluation of the shift to virtual care and the evaluation of Ontario’s postsecondary helpline. She is currently leading the Innovation Initiatives relating to culturally responsive programs.
Dr. Amy Porath
Director of Research and Knowledge Mobilization @Knowledge Institute on Child and Youth Mental Health and Addictions
Dr. Amy Porath is the Director of Research and Knowledge Mobilization at the Knowledge Institute on Child and Youth Mental Health and Addictions. In this role, she leads efforts to identify and respond to the knowledge needs of the child and youth mental health and addictions sector and others who shape policy and practice in this area. This includes advancing and mobilizing knowledge through applied research initiatives and the development of knowledge products and quality standards. For the past 22 years, Amy’s program of research and knowledge mobilization has focused on substance use health and addictions with the view to advancing policy, practice and programs.
Colleen MacPhee
Registered Nurse
Colleen MacPhee is a registered nurse with extensive experience in mental health and addictions. Colleen has worked in a variety of roles and settings including primary care, acute crisis care, mobile crisis care, outpatient care, and community agency services, and previously held the role of Director of Addictions and Mental Health Services at Rideauwood Addiction and Family Services.
Dr. Joyce Radford
Director of Clinical Services @London Family Court Clinic
Dr. Joyce Radford is a clinical psychologist and the Director of Clinical Services at the London Family Court Clinic where she has worked for over 20 years. She provides clinical leadership and supervision to team members involved in offering counselling and assessment services to high-risk and court involved youth. Throughout her career, Joyce has remained committed to working with marginalized families and youth, both in her capacity as clinician and researcher. She is an Adjunct Clinical Professor in the Graduate Department of Psychology and the Counselling program at the University of Western Ontario.
Samantha Allcock
Decision and Data Support Performance Advisor @Pathstone Mental Health
Samantha Allcock started at Pathstone Mental Health as a therapist in Family Intervention before accepting a position that allowed her to focus on research and data initiatives, as the Decision and Data Support Performance Advisor. She began the position after this research project had started, and has since taken a leadership role in the project. She is passionate about research and its practical applications in working with children.
Zoe Dawe
Director of Clinical Leadership and Excellence @EveryMind Mental Health Services
Zoë Dawe is the Director of Clinical Leadership and Excellence with EveryMind Mental Health Services in Mississauga ON. She holds a Masters of Science in Quality Improvement and Patient Safety (QIPS) and is a LEAN Six Sigma Certified Black Belt. For over 20 years, Zoë has been championing care and quality initiatives for clients and their families in the mental health sector. Her professional leadership interests are on visioning with teams on reducing wait times and transforming wait experience from the lens of the client rather than how the healthcare profession creates a queue.
Natasha McBrearty
Associate Executive Director @Crossroads Children’s Mental Health Centre
Natasha McBrearty has worked in community mental health for over 20 years. She is the Associate Executive Director of Crossroads Children’s Mental Health Centre, co-chair of Counselling Connect, and co-investigator on the Canadian School Attendance Problems (C-SAP) project. Natasha is committed to working alongside researchers, practitioners and client partners to create an accessible and coordinated system of care.