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Helping Products Survive Transportation
Other than the situation where you build your product inside your customer’s facility, your product will require some form of transportation to move from your factory to your customer. When your product doesn’t work ‘out of box’, that is considered, ‘not good’ for customer satisfaction.

Some may consider these failures as ‘quality failures’ or ‘packaging failures’. Your customer doesn’t care what you classify the failure as, it’s a failure. It costs you money, thus it’s a problem.

So, how do you help your product survive transport? Let’s consider a few factors that must be considered, plus a few tips to improve both your product and packaging designs with respect to reliability.

Nov 9, 2021 09:00 AM in Pacific Time (US and Canada)

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