Public libraries across the country are experiencing an increase in encounters of patrons conducting “First Amendment audits”. The asserted purpose of these “audits” is to record alleged civil rights violations in places open to the public, but the recording can impact patron privacy, workforce conditions, and library operations. This session will cover how libraries can prepare their policies and staff for these types of interactions, provide tips for training staff for in-the-moment response, and also discuss public relations techniques to foster respect for all people involved, willfully or circumstantially, in these types of encounters.
We invite you to submit a question for Stephanie Cole Adams - there will be a place to do that during the registration process. The deadline to submit questions is April 15th.
Free to ESLN Members. Registration is required.
This session is sponsored by the Empire State Library Network. If you have any questions, contact Tina Broomfield (firstname.lastname@example.org).