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In this webinar, learn about how three public library workers have used data for decision-making, strategic planning, and advocacy: Sarah Rankin (New York Public Library) will discuss the New York Public Library’s approach to monitoring equitable service usage and delivery, presenting its equity ratio as an example of metric construction, documentation, and deployment. Brenda Marshall (Pine River Library, Colorado) will discuss an interview project Pine River Library engaged in to ask community leaders, local government representatives, faith leaders, and others some big picture questions about their community's needs, assets, and desires. Based on the results, their library developed a strategic plan that guides many day to day decisions. Jennifer Gibson (St. Louis County Library) will discuss data-centric methods used at St. Louis County Library to inform operational decisions about staffing levels, and to develop effective marketing strategies for the Library Foundation’s annual appeal and to draw back lapsed customers. Join us to learn about each instructor’s successes, challenges, and lessons learned while working on these data projects, and to be inspired in your own data work. Please note that this webinar is 90 minutes in length and will be recorded.