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Consumerism: The Payvider Faultline
We will be discussing current consumerism trends, and how providers and payors have been positioning their services to gain market share and to curate the consumer experience. Practical considerations and suggestions will be provided from which all healthcare leaders can benefit.

Aug 16, 2022 01:00 PM in Eastern Time (US and Canada)

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Speakers

Dr. Roger Spoelman
Co-H @Baldrige Foundation LeaderDialogue Program
Roger is a healthcare executive with more than 38 years of industry experience. He recently served as interim CEO at Trinity Health Regional Systems in New England, Ohio, and Loyola University Health System in Illinois. His tenure at Trinity Health included leading several hospital mergers, and later as regional executive for the corporation’s Mercy Health operations. He is also founder and executive sponsor of the Trinity Health Innovation Hub. In 2018, Roger oversaw the merger of International Aid Inc. and CURE International Inc., two organizations where he served on the Board of Directors for over a decade. Roger was also the President and CEO for CURE International Inc., which operates eight charitable hospitals in developing nations focusing on restoring quality of life to pediatric patients with treatable disabilities. He was appointed Chair of the BAMF Health Board of Directors in 2019.
Charles (Chuck) Peck, MD, FACS
Co-Host @Baldrige Foundation LeaderDialogue Program
Charles (Chuck) is an internist and rheumatologist with more than 35 years of healthcare experience as a clinician, scientist, medical school faculty member, administrator, medical director, CEO, and partner in Guidehouse, a global healthcare advisory company. Chuck’s recent projects include a $108M financial turnaround of a $2B integrated health system in the NE leading to their affiliation with a leading academic health system and was a member of President Biden’s HHS transition team. Chuck served as CEO of Piedmont Athens Regional Health System, was on the board of Vizient Southern States, partner at a healthcare consulting firm; CEO of a 150-physician practice; president of the SE and NE regions of national health insurance carrier; CMO of a start-up retail health clinic; CMO/COO of a disease management company; and CEO of an ambulatory surgery center and physician services company.
Dr. Darin Vercillo, MD
Chief Medical Officer @About Healthcare
Darin Vercillo co-founded ABOUT, drawing upon his expertise in developing and implementing medical information systems specifically designed to manage complex patient needs, medical education, and faculty and staff logistics. A board-certified hospitalist practicing in the Salt Lake City area, Darin also served as a clinical advisor and technical developer at the University of Utah Health Sciences Center. Previous to his work at ABOUT, Darin served as a physician knowledge engineer and interim Chief Medical Officer at TheraDoc.
Ben Sawyer MBA, PT, OCS, LBB
Vice President, Market Development @ABOUT Healthcare
Ben has more than 35 years of industry experience, most recently serving as CEO of SOAR Vision Group, and EVP of Care Logistics. Ben is a physical therapist and orthopedic clinical specialist (OCS) by training. After securing his MBA, he moved into hospital administration in a leadership role overseeing performance and quality improvement. During that time Ben achieved his Lean Black Belt certification (LBB). Ben has a gift for recognizing strategic gaps that can be turned into opportunities. For example, during the COVID-19 crisis he initiated national executive roundtables with the Baldrige Foundation via the Leader Dialogue program to help executives turn the pandemic disruption into an opportunity for improved collaboration and performance towards true Community Health beyond the walls of hospitals and to prioritize and coordinate action and resources.
Dennis K. Butts, Jr.
Partner and Health Strategy & Innovation Leader @Guidehouse
With more than 20 years of healthcare industry experience, Dennis K. Butts, Jr. is a nationally recognized expert in building, developing, and implementing advanced approaches in network design, innovative care delivery and payment models, and mutually beneficial partnership strategies for health systems, employers, payers, and other healthcare entities. Butts helps healthcare organizations create integrated service line plans and revenue models that increasingly assume accountability for targeted populations and enable greater access to the premium dollar. He is focused on ensuring organizations are future-proofed to succeed in an evolving industry so they can thrive in their local markets and achieve their mission to improve health in their communities. Butts has authored several articles related to clinical integration and enterprise risk management in national publications and serves as an Adjunct Professor in the University of Florida Healthcare Executive Education Program.