Although the challenges of the past year's pandemic have affected everyone either personally or in business, much has been learned about survival and recovery. The purpose of this session is to identify the lessons learned for both surviving and thriving, in any situation. In particular, the financial and operating performance benchmarks of the OPR provide invaluable insights into the primary components for success in P-H-C-P wholesaling, regardless of the challenges faced.
In the session, a number of key measures that consistently lead to superior performance in the industry will be identified, citing results from the recent OPR, as well as historically. As in the past, an analysis of the “industry profit leader group of companies” will be presented, with an emphasis on what we have learned from these “industry winners”.
In addition, a discussion will be included that focuses on how to best use and apply “industry benchmarks” in order to identify profit improvement opportunities in your own company.