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Driving CX with a Unified Contact Center: Microsoft and Five9

In today's competitive business landscape, providing exceptional customer service has become more important than ever. But most businesses struggle to deliver consistent customer service across different communication channels, resulting in frustrated customers and lost sales.

This webinar will provide a solution to all these challenges. Learn how you can improve customer experience and increase retention with a unified contact center. Join us for a webinar co-presented by Synoptek and Five9!

In this webinar, you will learn:
• The Challenges Call Centers Face Today
• The Power of C3: Customer Experience, Contact Center, and Customer 360
• How to Accelerate to a Unified Customer Experience Center

We will also demo the power of an integrated platform to drive engagement and insights using:
• Five9 Cloud Contact Center
• Microsoft Dynamics 365, Power BI, and Teams
• Synoptek’s Real-Time Communication Platform

Speakers from Synoptek & Five9 will be available during this live session to answer questions.

Additionally, for those who attend, a special assessment promo will be available, and lunch will be on us! A gift card to purchase lunch will be provided after joining the session*!

*only attendees with company email are eligible for the gift card promotion; personal email accounts will not be eligible.

Apr 19, 2023 10:00 AM in Pacific Time (US and Canada)