NOTE: We're trying this again, after technical issues halted the previous program.
Traditional human-factors training focuses on the technical side of aviation: instrument-panel configuration, pilot line of sight, boredom in the cockpit, and so on. Often absent from these discussions, however, is a deep dive into how humans learn, think, react, and relate to one another in various situations.
Understanding and building emotional intelligence—our ability to comprehend, use, and manage our emotions in positive ways—can significantly expand safety. Safety increases, too, when we better understand how we think, feel, and interact with others and how we respond to them and to situations. When we realize that we differ in how we express emotional intelligence, we can become more aware of how our actions influence safety.
Join us May 26 at 4 pm eastern (UTC-4) for an enlightening HAI@Work webinar about understanding the way we think, how our emotions affect our actions, and how we can improve our relationships with others to benefit our overall safety.
Kim Hutchings is a helicopter pilot and the president and CEO of Volo Mission, which specializes in vertical reference/longline training. She has studied and applied human behavioral science for more than 20 years. Kim holds a bachelor’s degree in psychology from the University of Southern California and a master’s in aeronautical science with specializations in human factors and safety systems from Embry-Riddle Aeronautical University.
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