You may have heard of Statistical Process Control (SPC), 6-sigma, Shewhart, the Japanese Economic Miracle, X̅ - R Charts … or perhaps none of them. So if you have heard of these things (and are confused by them) or if you are involved in ‘processes’ (especially manufacturing) then this webinar might help you out. SPC can help you work out if your process (whatever that might be) is ‘behaving.’ Which means it isn’t doing anything that YOU don’t EXPECT. And to know what to EXPECT you need to UNDERSTAND your process. So even if your process starts of doing what you WANT – if you don’t UNDERSTAND it then it won’t be long before it meanders outside your definition of what is ‘good.’ The heart of SPC start with finding out the precise moment your process starts behaving UNEXPECTEDLY. Which hopefully gives you plenty of stress free time to come up with really clever solutions well before you create batch upon batch of defective component (or something similar). This webinar gives you an introduction into SPC, which hopefully makes you want to learn more in the future.