Build customer intimacy with online research

This webinar will be presented by Soumya Roy, where he will be discussing how to integrate customer empathy into your website/app by leveraging online research.
Currently working as a UX and User Research Consultant for Lazada, he will be sharing tips and tricks that he has learned over the years to make your app customer-centric and retain more customers.

He has 13 years of experience in UX, Quantitative and Qualitative research, with experience in consumer insights and marketing intelligence, UX and new product development, CX and loyalty, across various industries.

Please join us for this informative session with a seasoned UX consultant on:
12th Nov 2021
at 7 PM SGT.

01:00:00