Uncovering new revenue opportunities: Avaya Experience Platform

According to Metrigy’s Customer Experience Transformation study, more than 50% of organizations will increase their CX technology spending in 2023. In order to be successful, it is imperative that these organizations minimize disruption to their operations or environment. Avaya’s Innovation without Disruption strategy allows organizations to determine which Contact Center path is most beneficial to them, whether cloud based or premise.

Join ScanSource’s Heather Kurzenski, CX Programs Specialist, and Avaya’s Steve Forcum, Head of Solution Marketing & Chief Evangelist, for this fitting webinar to learn more about Avaya Experience Platform. Together, we’ll showcase the Innovation without Disruption strategy relative to existing and future contact center technologies where the opportunities are, how to leverage new Playbooks, and, ultimately, what 2023 success look like.

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