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Webinar Shorts: Navigating Visitor Comments Effectively - Shared screen with speaker view
Joan DiMartino
15:53
Good Morning! Joanie DiMartino, Prudence Crandall Museum, Canterbury, CT
Annette Carter
16:06
Annette Carter, Volunteer Services Manager at the Canadian Museum of Immigration at Pier 21. Good morning everyone!
Annie Fenimore
16:07
Hi! I'm Annie and I work at the John Dickinson Plantation in Dover, DE.
Stephanie Rowe
16:07
Hi, everyone! Stephanie Rowe here from the National Council on Public History in Indianapolis, IN.
Jill Karlson
16:18
Good morning! Helen Bilinski from Delaware Museum of Natural History
Elizabeth Beckett
16:20
Elizabeth Beckett
sara donato
16:31
Good Morning all— Sara Donato from the National Underground Railroad Freedom Center in Cincinnati, Ohio
Mark Osborne
16:34
Hello! Mark Osborne from Holocaust Museum Houston
Jill Karlson
16:35
Hello! Jill Karlson from the Delaware Museum of Natural History
Kelsy Edgerton (she/her)
16:39
Hello from Edmonton, Alberta, Canada!
Kara ZumBahlen
16:44
Good morning! I'm Kara ZumBahlen. she/her, from the Minneapolis Institute of Art.
Camille Machiels
16:47
Hello, I am joining from Belgium. Working with visitors at an historical cemetery.
Patrick Walsh
16:47
Good morning, Patrick Walsh w/ Texas General Land Office Archives, Austin TX
Juliana Avery
16:48
Hello from Juliana Avery at Ford’s Theatre!
Elizabeth Beckett
16:49
Elizabeth Beckett Clay County Historic Sites located just north of Kansas City, Missouri
Isabel Ray
16:51
Isabel Ray from the Texas Historical Commission.
Andrea Lowther
16:55
Andrea Lowther from the National Museum of American History
Micaela Procaccia
16:58
Hi, I am Micaela Procaccia, from Italy. Museum of Liberation.
Michael Madeja
17:01
Hello from the American Philosophical Society in Philadelphia!
Carlos Varela
17:13
Hello everyone! Carlos Varela from the Texas General Land Office at Austin, Texas.
Beth Shafer
17:13
Beth Shafer Museum of Flight. Seattle
Chris Graham
17:26
American Civil War Museum in Richmond, Va., here today.
Annette - Canadian Museum of Immigration at Pier 21
20:23
Sounds great, look forward this opportunity for learning.
David McKenzie
25:09
Hi Braden!
Ashley Nelson, Communications Director
33:42
When to Engage and Disengage from Harmful Behavior:https://us06web.zoom.us/rec/play/dHt35tQTs-_zyeiYagY8Ao_knhFeHqEK7j9UFEC3Lb_HVbPAr07CYaGPYZjkqRVVmdhnzLzO8aPE8lnh.A-sT3US-McB7V2BN?startTime=1633527692000Front Page Dialogues:https://www.sitesofconscience.org/en/resources/frontpagedialogues/
Isabel Ray, Tx Historical Comm
39:23
You win!!! :)
Abby Kellerman
39:27
What about if a visitor on a tour is making challenging comments not directly to you, but another person on the tour that's in their group? Would you recommend the same process, or would it be different since they are intentionally not engaging the tour guide?
Sara Donato — NURFC, Cincinnati, OH
39:29
How do you go about setting those policies in place for online codes of conduct? especially for organizations that are already established, is it a webpage? on social? thoughts?
Andrea Lowther
41:08
I am curious if any museums on the call have posted "rules of engagement" in their physical sites, and if so, where you have found the most effective placement to be. Thank you!
Isabel Ray, Tx Historical Comm
41:23
This is a subject-based question, so we might not have a good answer off the cuff. I'd be interested to hear if anyone has good strategies around talking about the Buffalo Soldiers and the Indian Wars period.The Buffalo Soldiers are important Black figures...and they participated in Indigenous attacks/genocide. Which white commenters LOVE to point out on my page...
Chris Graham, American Civil War Museum
41:38
Any ideas on establishing tone/rules of engagement/non-negotiables in a way that is conversational, humorous, or doesn’t risk appearing condescending? (I got accused of the later the other day on a proposed non-negotiable statement)?
Mark - Holocaust Museum Houston
42:46
Another great webinar short. Thanks! Have a great day.
Ashley Nelson, Communications Director
42:51
anelson@sitesofconscience.org
Abby Kellerman
44:29
Very helpful, thank you!
Ashley Nelson, Communications Director
44:46
Please fill out of our survey if you have a moment: https://docs.google.com/forms/d/e/1FAIpQLSfiqSFowObM1XD9bw2fo2H30kgPS2iW4wK8_oU8y8gt9dqAfA/viewform
Annette - Canadian Museum of Immigration at Pier 21
45:02
Thanks so much Braden and Ashley.
David McKenzie
45:04
Thank you Braden and Ashley!
Andrea Lowther
45:22
Thanks so much, enjoyed this topic.
Stephanie Rowe
45:32
Thank you so much Braden and Ashley!
Annette - Canadian Museum of Immigration at Pier 21
45:40
FYI The When to Engage and Disengage from harmful Behavior link isn't working
Ashley Nelson, Communications Director
45:44
bpaynter@sitesofconscience.org
Suzie Harrison
45:48
This has been thought provoking. Many thanks.
Micaela Procaccia
45:54
Thank you. Quite useful.
Chris Graham, American Civil War Museum
46:06
Thanks, all!
Alysia Korn-Maryland Science Center
46:09
Thank you